I was charged for insurance when I did not approve or select it. I would like a refund for italbert G.
Trailer Rental & Towing in Brampton, ON at Riva Truck
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brampton, ON L6P0X4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Charged for insurance that I did not approve and specifically asked not to be added. 3 follow ups have not been successful in having the charges reversed.Jason C.
Excellent customer service and a great experience with agent Riva Truck.Giuseppe Z.
Mobile chek in site is little confusing at first!Viralkumar P.
It takes too long to pick up u-haul vehicle via online.Jaswinder S.
Very bad serviceharpreet H.
I did everything online as I was supposed to in order to avoid face to face interaction. When I picked up the trailer I had to go into the store and do the process over. Online was a waste of time.JOHNATHANF R.
This place is strategically & convenient for everyone who needs a rental truck/van for quick access to all major hwy, in all directions, like 427 & 407, or 27 & 7. Also there is a gas station right beside, excellent to fill up before returning the vehicle & a car wash right attached, if needed. We would love to have always someone there in person, just in case any questions arise, but, if done proper on line, there is absolutely nothing to worry about. I was 100% pleased with the service & honesty. Thank you.Piero M.
I ordered a dolly. They forgot to include it but I still paid for it.......michael G.
This is a joke a scam. Rented the truck which was not clean and then when dropping it off the guy didn't have time to come check. Drive 31miles(49kms) filled $16 gas and still charged me $12 for gas. What great crooks. $28 gas for driving 49kms what a JOKE. Lin the guy at the counter was worstYash K.
Good overall experience!Peter P.
2nd time tire pressures low. Luckily I caught it before I left the location and they corrected the situation. Tire pressures were low when I returned the vehicle and I informed the associate that processed the return. DISAPPOINTED that the van was not sanitized. I specifically asked if it had been sanitized and was informed that it was clean but not sanitized. Given the pandemic I would think that an organization the size of U-Haul would go the extra steps to ensure all customers were safe. Sanitizing vehicles between rentals is the least that could be done.Patricia M.
Quick service both picking up and dropping off with a reservation. Would come here again.Andrew C.
Get your truck from this location.Aamir S.
I waited 1.5 hours for my truck to arrive, as the customer returning the truck I was supposed to use was incredibly lateDaniela C.
As a returning customer, the booking was simply a phone call and then quick appearance of confirmation in email. The best rate being applied to the rental was a smile. :)PATRICKA B.
The online process was long and tedious. Why was it necessary to call someone who knows me???Glenda F.
Vary helpful employe !! Got me all set up and on the road fast ðŸ‘ðŸ‘ðŸ‘WESTLY G.
Truck was fine but furniture dolly I rented was not included so had to seek a refund for it.Michael I.
When we arrived at this location, we expected the rental to be parked in the front as we were told, but it was around the back. It was very confusing!Franco P.
A better approach on clarifying the $20 service fees for drop off after closing hours.suzette D.
Location and time were perfect for me. Worked out great.Rob M.
pick up of the rental vehicle was a very quick, easy and pleasant process - staff were very helpful and accommodating!NICHOLAS Z.
Riva is willing to help customer however the U-Hall systems appear to be diffucult to use. I was not impress to wait for 30 minute just to rent a small utility trailer.Judy N.
As I was already in the system it was so easy to book. Excellent agent at this Woodbridge location!!!christine B.