Trailer Rental & Towing in Brandon, MS at Pelahatchie Bay Storage
(U-Haul Neighborhood Dealer)

343 reviews

2194 Hwy 471   Brandon, MS 39047
(S of 25)

(601) 829-1701

Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Special Operating Hours

  • 4/11/2021 - 4/23/2021: Closed

Services at this Location:

Contact Us

(601) 829-1701

2194 Hwy 471
Brandon, MS 39047
(S of 25)

Services at this Location:

Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Special Operating Hours

  • 4/11/2021 - 4/23/2021: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Brandon, MS 39047

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

343 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Just keep up the good work! Thanks

Ronnie M. 
Rating:
5.0

Very pleasant experience.

Elmore M. 
Rating:
3.0

Truck was not clean. We're in a pandemic and I was very nervous. The truck had coffee spilled all over the seat and console from the previous renter. The location did not offer to rectify or make different accommodations. I was in a bind and really needed the truck so I took it as is. Cleaned it as much as I could when I arrived to my loading location about 20 miles away. This was unacceptable! Please express the importance of cleaning their trucks between renters. This is why Covid-19 is spreading like a wildfire.

Martina W. 
Rating:
3.0

We weren't given much time to check the truck cab for all of our items before the younger customer service rep got in the truck and started checking it in. A few things got left behind and we were only called about one of them. My son had to drive back up there to pick up the item however I am still missing a couple of things since I did not have the opportunity to check through the cab myself. The older gentleman was helpful.

Emily D. 
Rating:
1.0

The way I was treated was horrible at the Pearl Mississippi location. Made my reservation 2 weeks prior to pick up. They had no truck for me. I never received a call or anything. Had to go way out of my way to another location to secure a truck. I will never do business with Uhaul again. It was totally unprofessional!!!

Steven S. 
Rating:
2.0

The office manager was very rude to me. He threw my credit card and driver license at me onto the desk. He greeted me by asking if I was old enough to rent the truck before I even sat down. I'm 40 by the way... He never said you're welcome to my thank you's. And asked if I had enough money on my card to pay for the truck. I did not let him get to me and was nice and polite the entire time. I've never been treated so rudely in my life. Maybe he didn't want to touch my hand because I'm black but he could've slid them across the desk instead of throwing them to me as if I were some animal.

Joinisha W. 
Rating:
5.0

Very nice and professional. Overall great experience.

Tamera T. 
Rating:
5.0

Great customer service. Friendly crew.

John S. 
Rating:
5.0

Only problem was that the windshield wipers were dangerously worn out. Extremely hard driving thru a couple of rain storms.

Stephen H. 
Rating:
3.0

The truck didn't shift well and the ac vent was broken, so it wouldn't stay open. I was reminded to fill the truck up with gas, unlike a day or two before when I rented a truck from another UHaul. All in all, this experience was much better than the one at the Pearl, MS location.

Jan T. 
Rating:
5.0

Very courteous and friendly. Made my experience very easy.

Pat M. 
Rating:
5.0

James was very professional and treated me as good as any customer could be treated.

Thomas G. 
Rating:
5.0

Pick up was quick and the drop off procedures were easy and straightforward.

MARCUS G. 
Rating:
2.0

We rented a uhaul for 2 days. The truck storage area smelled like spoiled milk. It made all our clothes and furniture smell like it. We returned the uhaul the next day due to not being usable. I now have to clean everything that was used in the truck. The staff we rented the truck from was very nice and said the last person that used the truck also complained about the horrific smell in it. This truck should be placed out of service until it is scrubbed down. I would also like a refund as this wasted my time and money. Please feel free to call me if you have questions 601-503-4154

Tyler D. 
Rating:
5.0

Mr. Turner was extremely nice and helpful. I will definitely go back to him for my hauling needs in the future.

Bobby M. 
Rating:
5.0

Very pleasant and helpful. Highly recommended!

Ron C. 
Rating:
2.0

Man is handicapped and told me to bring my husband to hook it up. If I wanted trailer by myself I would have no help to hook it up.

Barbara E. 
Rating:
5.0

Nothing for me and I think the service should be satisfactory for the next customer. We have used this location in years past but so long ago that we were not in your program. We live manager James and he bends over backwards to assist Sincerely. Jim Pippen

Jimmie P. 
Rating:
5.0

Great Location!

jason F. 
Rating:
5.0

Nothing. Hard working gentleman had our trailer and blankets ready, hooked trailer up, tested the lights and we were on our way.

John E. 
Rating:
5.0

Everything was perfect and location staff were friendly and offered all supplies needed.

LARRY R. 
Rating:
5.0

Personalized service. Guy working there obviously works very hard and knew how to quickly hook up a trailer correctly.

John E. 
Rating:
5.0

Change nothing!

ROY M. 
Rating:
5.0

Gentleman at the location was very knowledgeable and friendly.

Eric M. 
Rating:
5.0

Awesome job and timely service. Very friendly and timely. I appreciate the efforts put in to help me.

Morgan C. 
No reviews have been submitted for this location.

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