They were friendly and helpful. The computer ran a little slow but that may have been the U-Haul server.Gary J.
Sams Express Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Buffalo, NY 14212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nothing excellent service.thank you .PATRICKJOHN W.
The gas station at which I picked up the vehicle was seedy. The first cashier was blatantly high on something, stared at the screen for well over a minute in silence before having someone else take over the transaction. I was not given the furniture pads, but I was still charged for them, after being guaranteed by the cashier that the charge would be removed and requesting such in an email. No one from customer service has responded to me about this matter.Ashton D.
I don't know if this has anything to do with the location, but when I returned the car, the guy told me he'll check the truck out for me and email me the receipt. But checked it out 12 minutes and charged me for an extra day only for 12 minutes, which was not even my fault because it's a corner store so they had customers and I was just waiting there for him. I was able to get the refund after calling the customer care and waiting on line for 30+ minutes.MAHIAN C.
Rental veichle need to be clean. Previous user didn't fill up gas. Cause of that I believe I had to pay extra gas money .Really disappointed.Rifat R.