The best u haul experience I have ever had
JAY W
Dobys Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, NC 27215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck I used the engine check light was on an the transmission was slipping. It made it very difficult to drive. My suggestion is to keep through trucks better maintenance.
ANGELA JDobys Shell was called and I was put on hold for over 20 minutes so I hung up and called back. The phone rang and rang and rang and someone picked it up and immediately hung up so I called back and the same thing happened again. I then called uhaul and reported what had occurred. The employee at uhaul answered all my questions and I booked the truck online. When I went to return the truck there was all kinds of problems. First your system didn't recognize my phone number but it did recognize the contract number. Then it couldn't geo location my phone. I had to call customer service twice to finally have them tell me to just put the keys in the drop off box and they documented all the problems I was having. It shouldn't take 20-30 minutes to return a truck.
Jack HBryan Doby is great to work with
George AAmazingly understanding & helpful folk
Lily G