Very easy. I was in and out in under a minute.
Marc M
Burnsville Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnsville, MN 55337
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Customer Reviews
- 3.0 Average Customer Rating
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Originally scheduled to pick up on Apple Valley, but changed to Burnsville. Went to pick it up at Goodyear, but told it was across the street at BP gas station in a lockbox. Windows were very, very dirty and hard to see. Then I noticed the drop off was at Apple Valley after we arrived in Wilmar. Called the Goodyear store and they didn’t seem to know anything. I was very, very disappointed with the service of u-haul. A person who is moving is very distressed while moving and I didn’t need this kind of service. I have used u-haul in the past and had great service. I do not have any problem with u-haul in Apple Valley , but the rest was terrible. It delayed my moving time and helpers who took their time to help me. After several calls, I finally got the drop off location in Willmar, which I was moving to. This was supposed to happen a one way reservation.
ROGER KWould be nice if the lockbox location was not all the way across the street (at gas station) from the actual trucks. At least put a sign up letting people know where to go. Your gps did not accept my location even though I was in the parking lot next to the trucks which caused a me to be late for my appt and I was sitting on hold for over 30 minutes trying to figure out how to get the truck.
ROBERT BThe lockbox was a little difficult to open, seemed stuck, with force we got it open. Maybe just a little lubricant would help.
John OMake sure your system works.
SKYLLAR R