Trailer Rental & Towing in Calgary, AB at WestKey Storage
(U-Haul Neighborhood Dealer)

85 reviews

1505 17 Ave SE   Calgary, AB T2G1J9

(403) 248-2750

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2021 - 9/30/2021: Closed

Services at this Location:

Contact Us

(403) 248-2750

1505 17 Ave SE
Calgary, AB T2G1J9

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2021 - 9/30/2021: Closed
No photos available
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Calgary, AB T2G1J9

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

85 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

Average

Connor M. 
Rating:
5.0

They are doing very nice job.

Efrem K. 
Rating:
4.0

West key associates were fantastic. However, uhaul associate who called me was very aggressive and rude. She demanded that I drive 30 km to the pick up location claiming that I did not fill the contract properly (I followed the mobile pick up instructions step by step). She was very anxious and did not even allow for a chance to clarify the situation.

Baha R. 
Rating:
5.0

Everything was great, excellent service.

Alia S. 
Rating:
5.0

Great location. Super friendly staff and great product. Cost was slightly high, but was happy with service overall. Would recommend!

Simon G. 
Rating:
5.0

Very easy to book, great customer service at the depot.

Kelly K. 
Rating:
5.0

excellent customer service desk rep was fabulous

Jill C. 
Rating:
5.0

Nothing to do with the location but the 24/7 uhaul app was broken for me. I was using a Google Pixel 3 (android) and whenever I needed to take a picture it wouldn't register. Finally had to go to the uhaul website in order to get it working.

Ethan M. 
Rating:
4.0

The woman who worked at the front desk was extremely kind and very efficient. The equipment at this location or of U-haul in general is abysmal. The first truck at the location didn't work. And the second one...well I'm glad we didn't have a long ways to drive.

Daniel S. 
Rating:
5.0

Excellent customer service

TROY M. 
Rating:
5.0

None. Enjoyed the online check in / check out!

Jason C. 
Rating:
5.0

Friendly, efficient and clean. My best experience with UHaul!

Garth W. 
Rating:
5.0

remove frost/snow from window in advance of pick-up

Jason K. 
Rating:
5.0

Great service, very efficient rental.

Michael K. 
Rating:
5.0

Great Job!!

Philip M. 
Rating:
3.0

The online check-in and check-out was not smooth. The information to check how much fuel to add back wasn't helpful and ended up putting almost 1/4 tank extra so hopefully I'll get reimbursed. There didn't seem to be any covid safety measures in place. Nothing to let me know if it was sanitized prior to me using it or any sanitization products available to use so I could clean myself for peace of mind.

Donna G. 
Rating:
1.0

The woman working the front desk complains that the system does not function properly and that there are always issues. She says that ever time she works there is trouble but that she couldn't be bothered to take corrective action. She advised that if I am unhappy, I need to file a complaint because, since she only works one day a month, she doesn't care enough to improve the experience for herself or for customers.

Emil L. 
Rating:
5.0

If the office was open on Sunday for a few hours, that would be great. Otherwise, all was good.

Maureen W. 
Rating:
5.0

I was early and they were ready for me. Took mabye 15 minutes and i was driving away in a uhaul only 70k on it. Really nice people. The app did work for me but if it doesnt they wont charge you .

Anthony C. 
Rating:
5.0

The ball hitch was very loose and rattled a lot while driving. I recommend an adjustment be done before rental if this unit.

Thomas D C. 
Rating:
2.0

Organize your fucking orders. I shouldnt have to waste gas in the truck to find a trailer I had reserved WITH the truck. It took me 3 hours to get home and start loading after I had picked up the truck.

Kyle C. 
Rating:
5.0

Excellent service for my visit. Very friendly staff, even shared some laughs on what was a stressful day. They got me all looked after, in and out as quick as possible. How could anyone ask for more than that.

Peter G. 
Rating:
5.0

Excellent customer service

Thelma A. 
Rating:
5.0

The location staff service was terrific. U-Haul's telephone service time is bad - uniformly horrible. It is totally disrespectful of a company to keep customers waiting interminable lengths of time every time we call in. Get more staff. No; this is not a temporary situation. The online process did not operate smoothly, the promise of a month's free storage could not be explored because we were told that was available only through talking with a different U-Haul location and telephone calls to that location, like other calls to central U-Haul numbers went to long, lobg waits. U-Haul's product was good, the agent location was excellent but the company's regard for customer service is low.

Michael J. 
Rating:
5.0

The ladies were very helpful with everything I asked even a m ap to find my destination . Excellent job well done !

mike M. 
No reviews have been submitted for this location.

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