I did have a problem with suresafe I opted out only to be charged $15 . Additionally the gas measurement at pickup was not accurate . I had the truck for less than 2 hours and drove 23 miles and put 3 + gallons in the tank. I wa s charged $20 for gas. I have disputed both charges. It was represented the the tank was full at pickup and that was not accurate.
William L
Salvaged PGH LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mars, PA 16046
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Customer Reviews
- 4.5 Average Customer Rating
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Super friendly staff. This is the second time I’ve rented from them. They are very accommodating, the lot is a level and clean and has easy accessibility.
Craig ODrop off was very quick and easy!! Had to call another location in Allison Park, PA. Spoke to a gentleman, named Hank, who took care of a situation that I was not happy with. He deserves a special thanks.
Daniel BHire customer service reps that do not lie to potential guests. The gentleman at the Salvaged pgh business was excellent, and very nice. But the lady who took my reservation, lied to me, and treated me like crap. I have complained once already, and will probably choose to use penske or budget next time I need a rental.
William FSystem issue. I ordered U-haul through mobile app. While creating I selected counter checking but when I reached the pick up location I got to know that self checkout only. So, App or website didn't show the self checkout option. SO I had to cancel and create again for order with self checkout. I think I should not be allowed to select the counter checkout if counter checkout not available when I am creating the order. Please note that this comment only to make your system more accurate. Hope this will be helpful. Thanks!
Narangoda P