Recently reserved cargo van for 2 days. One day prior to scheduled pickup time I received a call explaining the other customer that had rented the van I wanted extended theur time so the van would not be available and offered a free upgrade to 10ft box van. I accepted the offer and picked up and returned as scheduled with no issues. I received bill via email and discovered they had over charged and called left message explaining the concern. Next morning the owner returned my call and explained the issue was a computer error and promptly missed a credit with no arguments. I highly recommend this dealer for your rental needs. They not only called in advance for the upgrade but also admitted the computer billing error promptly issuing the refund. I have rented from other companies and found no vehicle available at time for pickup and could care less if you get one or not let alone any billing errors.
allan m
Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cape Coral, FL 33991
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The pickup truck was dirty inside and out. The trailer was good and clean.
Juan SIve rented from U-Haul many times. I really can't think of anything U-Haul can do to make the process any better.
Mark PThe people were very friendly very knowledgeable and very considerate. This could not have been an easier process. I would definitely rent from them again.
Patrick TBest renting experience I’ve had. Amazing and helpful staff. Easy check out and check in. Definitely will rent from here again.
Jennifer B