Trailer Rental & Towing in Carlisle, PA at U-Haul Moving & Storage of Carlisle

3849 reviews

1111 Harrisburg Pike   Carlisle, PA 17013
(Rt 11 W Of I-81)

(717) 249-8818

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(717) 249-8818

1111 Harrisburg Pike
Carlisle, PA 17013
(Rt 11 W Of I-81)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage
Trailer Rentals

One-Way and In-Town Local Rentals in Carlisle, PA 17013

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3849 reviews

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Rating:
5.0

N/A

Richard W. 
Rating:
5.0

The staff there where amazing and when out of there way to help out in any way possible. They helped us out greatly when we were going through the huge stress of moving and when we were in there it was like you were talking with an old friend they were so friendly and I would recommend them to everyone.

DAVID P. 
Rating:
5.0

Loved the local manager's service. Loathe Uhaul's online and on phone customer service experience. Have long loathed same. Corporate seems to have its head up its posterior trying to meet it's own selfish needs (some of which are efficiency which is fine if done right) without regard to its customer. 1) Give the local store manager lots of credit for his attitude and approach which made me a lot less disgusted with the corporation as a whole. 2) Completely redo your customer experience and aim it at the customer. For instance, your $1 enviro fee right at the top of the invoice starts things off on a ludicrously wrong foot. We are not here to do your enviro good deeds for you at our expense. That's your call...and a smart one to...but not something you should ever foist on your customers as a fee. The whole rest of the customer experience process online and on phone needs to be clean sheeted too. LISTEN TO and THINK like a customer.

DAVID B. 
Rating:
2.0

Friendlier service. Better maintained vehicles.

Elizabeth C. 
Rating:
5.0

Pay them back for the amount of gas that they overfilled the tank

CECELIA S. 
Rating:
5.0

I was very pleased with the van. The customer service was exceptional

MARY M. 
Rating:
1.0

I was told my rental was not at the location I was advised and told it was at another location. It was not. It was at the original location. It took me 2.5 hrs of driving back and forth to get the rental. I was still charged full price. I will not be using uhaul again.

Sheila Z. 
Rating:
5.0

This was not my original pick-up location, but wow, what a great customer service experience. The manager, David, literally went the extra mile to make certain I had a trailer at the time I reserved. He drove, after hours, the night before I was to arrive and spent over 3 hours on the road to retrieve the trailer. My original pick-up location was not able to provide the trailer and the corporate scheduling was unable to assure me that a trailer would be available. David was very receptive in helping me. He called me the night before pick-up and promised me the trailer would be at his location when I was to ready to get it. After I arrived, David provided superior customer service the moment I arrived. He worked to ensure that the check-in process and hook-up went super smooth. He had us on the road within 7 minutes after my scheduled pick-up time. His knowledge and commitment to U-Haul is not to be overlooked. He is a true professional who treats customers with the utmost respect and courtesy. I will definitely seek out this U-Haul dealership the next time I require a truck or trailer. Keep up the great work U-Haul Moving & Storage of Carlisle! And thanks so much!

JOHNNY T. 
Rating:
3.0

sales help not helpful, handed me the keys and pointed to the truck. that was the extent of our interaction

MICHAEL C. 
Rating:
5.0

The CSR was very helpful and understood my situation he knew exactly what truck to reserve ASAP to pick up in such a short notice.

KIMBERLY D. 
Rating:
5.0

Loved the pick up and drop off via app.

Matthew R. 
Rating:
2.0

When I picked u they were rude and unwelcoming and had attitude problems. When I returned it there was a different employee and he was nice and helpful.

CRYSTAL H. 
Rating:
5.0

Nothing it was perfect.

KRISTIN S. 
Rating:
5.0

Shwan helped us and was very knowledgeable and polite!!

TRACY M. 
Rating:
5.0

Quick and easy. Check in was a breeze, customer service was excellent.

DAVID L. 
Rating:
2.0

I submitted my license 5 times for an online pickup. When I went inside the guy tried to skip over me twice and the people reminded him twice we were there first, I said this was bullshit and he chastised me saying he had customers. Those people were behind me talking to one another and cursed on a few occasions. While I leaving the premise he was making fun of me to that same customer.

CHRISTINA N. 
Rating:
5.0

Pay the bill after drop off instead of dropping the rental and using the estimate of the charge.

AUSTIN R. 
Rating:
5.0

Great Uhaul location, I got the size truck I needed and no reservation with only 30 minutes notice. Other area locations were sold out. The guys set me up and got me out the door in just minutes... No mucking around, I like that! Fees reasonable. Highly recommend! Thanks, Tim

TIMOTHY B. 
Rating:
5.0

The employee was respect full and kind. I'm going to use them alot

SHAWN C. 
Rating:
5.0

Walk-in quick same day rental. U-haul set me up. Friendly service. Would use them again.

MARK S. 
Rating:
1.0

When you tell someone they can pickup trailer and drop off somewhere make sure they can. Also when you say your open till 7 don't close at 645. I would never recommend u haul to anyone. Worse experience ever

DELANO H. 
Rating:
1.0

The truck we got had a coolant leak and apparently none ofnthe fluid levels were checked. We bought coolant after one hour into our 6 hour trip. Then in the every 2 hours we had to add coolant. That is a serious safety issue not to mention we are hauling all of our belongings long distance. What happens if we had to unload that truck again? I will be notifying corporate. Additionally the windshield was cracked and the entire steering wheel was sticky and the cab had trash in it. If I wasn't up against the gun I would've sent it back. I didn't see the windshield till after we they had packed half the truck.

EJAY J. 
Rating:
1.0

Stop it, stop it, stop it! You keep sending contracts to kleinfelter@gmail.com. The owner of that account has NOT done business with you. You do NOT have permission to continue sending email to kleinfelter@gmail.com.

TYLER K. 
Rating:
5.0

None

ALFRED W. 
Rating:
5.0

it was a great experience, no improvement required.

RICHARD B. 
No reviews have been submitted for this location.

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