Too many emails and on-line work for customers to do. And then when you try, things like e-signature don't work. Also once UHaul representative takes your driver's license info, you are still asked to download your driver's license online. The best part of this rental experience was the Site Manager, Darrell Mcauley At Q-2 Storage. He was very helpful and did everything he could to make this a safe and pleasant experience.
Trailer Rental & Towing in Castle Hayne, NC at Q2 Self Storage
Moving to or from Castle Hayne, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Castle Hayne, NC 28429 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Castle Hayne, NC
Cargo trailers in Castle Hayne, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Q2 Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Castle Hayne, NC 28429. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Q2 Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Castle Hayne, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Castle Hayne, NC online today!
Trailer and Towing Supplies
I don't know of anything. Darrell was very helpful & friendly
Darrell was great to work with.
Using the app to check in 24/7 was not user friendly. It is senseless for me to be able to pick up the U-Haul truck supposedly 24 hours a day and at time of pickup an operator has to call a friend or family member without giving the renter prior knowledge that they would need to have a friend or family member awake at that time. When there was a slight discrepancy in how much gas was left in the vehicle and a picture was taken and submitted, it would not accept my picture and told me to take another picture but at the same time would not allow me to take another picture. 45 minutes of my life that I will never get back just trying to check in. I ended up having to wait for the caretaker of the facility to show up and verify that I could take the vehicle. Even on his end he could not get any real information and said just take the truck. I think I would use someone else next time other than U-Haul.
There was no way to judge how well maintained the vehicle was. The interior of the cab could have been cleaner. It seemed a little underpowered. Give the customer a more transparent pricing experience and information about maintenance.
Google map didn't take us to the location. If there wasn't a uhaul trailers outside the storage units, I wouldn't have known where to go. I also would recommend telling customers that they need to follow the directions Online before dropping off the vehicle after hours to clarify needs.
Requested a dolly and hand truck and did not have either one in the truck and have been charged for it. Would like to be refunded for that.
We cleaned the truck very well....turned it in....and still got charged a cleaning bill...which it total crap....we cleaned the truck very well
Everything was great
Super customer service!!!
Due to weather conditions no personnel were ever present but after talking to area supervisor was ablt to get checked in. His service was great.
Instruction were simple and easy
It was after hours so no one was there.
Picking up the trailer was a breeze. The man that helped me was amazing. My drop off was another story. I asked for my drop off location to be in Wilmington. It wasn't. It was 30 minutes away. Then I arrive to find a lady, and I call her that loosely, smoking a cigarette with her feet up on a chair. She didn't know how to unhitch the trailer and didn't have the proper equipment to lift it off my truck. She asked my 105lb 19 year old daughter to help her. After 45 minutes, she finally called some man on the phone and asked for help. That was a waste of my time for $200 and less than 24 hours of use.
Everything was turn key and simple. Thx Jennifer. She went out of her way to make my day.
Staff member was disorganized and kept cutting customer off
There's not anything I can think of to improve the service I received. It was a great moving experience.