I was charged for 130 miles I didn’t drive. Due to truck not being properly checked in before my appointment.Truck had muddy floor mats. Truck had a little over quarter tank of gas so that is how I returned it and was charged $25 for not being half tank so again paying for last customers left over problems that weren’t caught at last check in. Young man working that Saturday stated he say problems with last check in on computer but still I am the one being held responsible. Very very disappointed in the service from this provider.
ROBERT H
Party Life Rents
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centennial, CO 80111
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Customer Reviews
- 2.5 Average Customer Rating
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The equipment was dirty upon receipt and was hardly functional as the truck would shake extremely hard when driving over 50. The location didn’t have the equipment that I reserved weeks in advance and they also had the fuel gauge marked higher in the contract than it was upon receipt.
Brian Wone tie down strap was not serviceable and I had to spend an extra 30 dollars to purchase a strap to properly tie down the towed vehicle
GARY WThey had no idea how to correctly hook up a trailer. We’ve rented U-Haul trailers many times before snd we tow our own trailer at least once a month - we know what’s correct and incorrect. They wanted to have the chains dangling and dragging on the road, and they failed to connect the emergency brake. One man was incredibly rude. Horrible location and experience.
Hugh T