The website didn't work to pick up our rental. We were going to pick it up at 8 am and we had to wait until the owner came (thankfully 30 minutes early!) at 9 am to open the box to get our keys. Very displeased with the 24/7 Truck Share option but the owner at Watts N Storage was very helpful and got us going when he got there. But our rental was not available at the right time.susanna P.
Trailer Rental & Towing in Chattanooga, TN at Watts N Storage of Chattanooga
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chattanooga, TN 37421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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All Good.Charles C W.
Need improvement to accept cash and all equipments sizeJean E.
The gentleman that rented the U-HAUL to me was very polite. You don't find many people like him that goes out his way for you. If I could I would give him a pay raise. He's an A+++ !!!Berlinda D.
Great service provided!Shamila M.
One tire pressure was low and the low beam light on the driver side was out.Gwendolyn T.
We reserved a truck to be picked up at a specific location three weeks in advance. We never received any update that the pick up location changed. We arrived at the reservation pick up location to be told they didn't have a truck - were sent to a location 15 minutes away and then were told they didn't have a truck. Sent to the Watts N Storage location, which was another 15 minutes away from the second location. The pick up process at Watt N Storage was very smooth. However, we are extremely disappointed with no communication about change of initial reservation location, then having to be sent to two other places for our reservation.Carol J.
the uhaul truck was very smoky and so we could use the heater in the truck because of the cigarette smell.Gregory P.
Liar, liar, liar. Don't ever do business with her. Shameful. Manager is in it for the money, not customer satisfaction. She'll overcharge you and not even blink. GO ELSEWHERE.JEFFREY M.
I was overcharged on mileage. My ending miles was 108052 not 108152. I was overcharged for 100 miles.Matt S.
My uhaul experience started when the dealer where I had my original reservation called less than 24 hours before reserved pickup time and 5 days after I made the reservation to inform me that a truck was not available. Unacceptable! After a pointed conversation with the original dealer, they arranged to have one available at the second dealer. The second dealer was late opening at pickup.Randal E.
More dinosaurs on the trucks! Who doesn't love dinosaurs? Horrible people, that's who.James S.
The gas tank was on 'E" (empty), so I had to fill it at the closest gas station to the site. The rental agent gave me a $40 credit towards gasoline, which was very helpful. I put in more gasoline than I needed, but the agent was not able to credit me for that. Only 1/8 of a tank is required but I had 5/8 of a tank left when I turned it in. It would have been more helpful if he had been allowed to give me a credit for the additional gas I paid for out of pocket. I would urge you to review this situation, and if possible, remedy it.David L.
I like this compagnieJacksonvil D.
Make sure when online, we get equipment needed. There was no furniture dolly as requested onsite.Michael P.
Good serviceMIHIR P.
I would like to say my experience was great. the customer service,the non waiting time, the concerns of the customerand the rental was ready. Snap, crackle, and Pop. That's how I would describe my experience. very happy.Vanessa M.
Make sure your trucks are top working order. That includes the air conditioner.Pam S.
Not much, everything was great.JAMES W.
The man who helped me was friendly and professional. He made the experience easy.Erin M.