Upon arriving I was told the only way to rent was thru my phone despite the website saying online it could be counter or online. I asked for counter. I clicked on online and it wouldn't work after numerous tries. It had to be rebooked and it took almost a hour, with moving help waiting on me. I was going to ask how many miles I was given because Checotah was the only option and I had to go to eufaula (Longtown) which was pretty far away then to our home in Elmore City then return to Paul's Valley. I have asked for more miles in the past and it's been granted. I also dropped the truck off more than 12 hours before deadline and left 1/2 gallons of gas although only a quarter was necessary. This is my 4th rental to move my special needs children and myself within a month. I rented two 26 ft trucks and then a trailer prior to this. Please consider removing my extra charges. The extra hour already took money for the moving help. I rated the truck clean but there were areas on the windshield and passenger windows that make it hard to see if you're facing the sun. Maybe someone had a very large dog before. I didn't have any animals with me. I am buying an antique store so will be even more active with renting. This was my first hiccup of the renting of 4.Connie H.
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One-Way and In-Town® Rentals in Checotah, OK 74426
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