-Windshield wipers were severely in disrepair and could not clean the window, making driving conditions very poor and requiring early return. -Did not receive the dolly I paid for. The people working there were nice at least.
Trailer Rental & Towing in Chicago, IL at Honore Storage
Moving to or from Chicago, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Chicago, IL 60625 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Chicago, IL
Cargo trailers in Chicago, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Honore Storage!
Utility trailers are perfect for towing large or oversize cargo in Chicago, IL 60625. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Honore Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Chicago, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Chicago, IL online today!
Trailer and Towing Supplies
The manager at that location is not friendly
The guy in the office at Honore was great and really helpful. And I definitely needed him because the check-out and check-in process was abominable. I have rented a lot of cars and trucks in my life and I have never had a more difficult and complicated process. I arrived early and I couldn't even get off the lot until 25 minutes after my appointment started. And a lot of that was taking information that I had already supplied when I made the reservation and ridiculousness like having to CALL A THIRD PARTY!?!?! There are lots of other options out there now and I will not be using U-haul again if this is how hard you are going to make things.
I was satisfied with the service. I can't think of anything at the moment.
Very helpful and kind people!
I mentioned that the gas tank which read full was not full when we picked up the van. I know this as we put 6 miles on the van and when I went to gas up on our return, I stopped after putting 2 gallons in the tank. The paper work required to rent the van seemed tedious.
Too expensive, .....
Great service at a great price. Easy to access, East to return with self service system
Initially, the location we chose next to our apartment was not able to locate the truck we reserved. UHAUL rerouted us to 3215 W Lawrence at a later time. This location had a vehicle and was kind enough to not charge us the after hour return fee due to the mix up. Efficient and easy to work with, thank you.
Parking is a pain in the but here. How are you supposed to bring in a truck into these small side streets and park in a tiny alley? The guys working there were great. For the parking issue alone, I would not recommend this location for picking up or dropping off a truck.
Matt and Matthew were so professional and nice. My girlfriend and I have been to a lot of different truck rental places, and this is by far the smoothest and best service we've received. They don't make you feel dumb about anything and they make everything as clear as possible. It's rare to get great customer service these days, but the Matt and Matthew at Honore definitely went above and beyond.
Matthew was super nice, relaxed, knowledgeable and friendly. I had an absolutely ideal experience and it made my move as stress-free as it possibly could be. Thank you so much for providing affordable, easy truck rental!! I will recommend this location to neighbors and friends who need a truck or storage space!
It's definitely a smoother process when going through an actual Uhaul rather a 3rd party. I find there are a bit more hiccups when I go through a 3rd party. Although today's person was helpful, it's definitely easier renting through an actual Uhaul.
Your app is horrible.
Hard to find and hard to park
The virtual pickup process was time consuming and overly complicated. There was no warning when booking the truck that there would be no attendant at the facility.
I dealt with Matthew at the storage facility where I picked up the truck. Matthew went above and beyond to accomodate my requests and made suggestions to help me save money on my rental. Great customer service!! Two thumbs up.
The app check in process take a while, especially the review portion. I was standing in the hot parking lot for 20 minutes while on the customer service chat waiting to be approved.
The drop-off process was a bit confusing and long with the return truck website section acting up (spent about 35 minutes at the key drop off box). Also still confused with the total charge as I was charged about $50 (when website showed $35 when the reservation was made) at the pick up, and paid about $70 at drop off (some confusing fees).
Horrible service. Took me 50 min to get the van, once got the lock the key wasn't even in it
The staff was not very nice and obviously was doing another thing.
The location is great, but the facility is terrible. Vehicles are stored in a filthy, muddy alley, which you are forced to walk around multiple times in to take pictures of the vehicle before renting. :(
Not having a U-Haul rep there is not a great thing. I did a reservation where everything was done online/via the app and just as I expected there was an issue (reserved from 9-1 and showed up at 10 and it said my reservation was expired. Had to call and that took 20 mins).
My approval took at least 15 minutes and made us late for our pick ups. Mobile approval cannot take that long!
Make there's a person in that location