No improvements just comment about Carlos. Carlos was relatable, efficient and answered all my questions. This is notable due to the environment we live in today. Customer service is lacking and many employees are disengaged. But Carlos was dialed in especially with a busy Saturday morning with a lobby full of customers. Kudos to Carlos for a job well done!
Trailer Rental & Towing in Chino, CA at EZ Smog Chino Valley
Moving to or from Chino, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Chino, CA 91710 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Chino, CA
Cargo trailers in Chino, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at EZ Smog Chino Valley!
Utility trailers are perfect for towing large or oversize cargo in Chino, CA 91710. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at EZ Smog Chino Valley provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Chino, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Chino, CA online today!
Trailer and Towing Supplies
The fuel gauge showed the gas tank was not filled, but the contract stated it was full when I picked up the truck. I also responded to the text message with an uploaded picture. When I brought the truck back full, I was told thank you and Uhaul is not going to compensate me for taking a truck that was not 100% checked out.
Nothing. Great Service.
Pleas give more detail explanation of night drop procedure. Noting that before you deposit key you have to log on internet and take pictures of odometer, etc. then deposit key in drop off box. I deposited key first and then tried to sign off. Of course I couldn't because vehicle was already lock and key deposited.
Customer service was way below any u haul that I have been to. This location is also a smog check business. Smog customers are taken ahead of u haul customers no matter how long that person was standing line. I rented a trailer which I had to load up and hook up by myself. I have rented from u haul a lot and this was the worst. I will not be going back to this location.
This location is the wrost. Extremely Long waiting time ,very bad attitude, vehicle has strong cigarettes smelling Inside/outside very dirty. If uhaul continues work with the site like this , I will never ever rent uhaul any more. Wrost experience ever
The attendant is rude to and she seemed frivolous with my time. She made me move my truck 3 times. She divided her time between the smog check enterprise and u-haul customers are low priority.
People are rude, scam you with level and clean charge. Unfortunately, I took all the picture and caught the guy is lying. I will share the picture and information to everywhere. File BBB claim. SCAM! SCAM
U haul associate was pretty rude. So many things were wrong with the rental that I rather never hi to this location again. I may try penske or another brand. Upon picking up the truck- First, the pictures for approving condition of the truck are pictures of a truck in a shade. How do you determine damages or condition like that? Then I showed the associate that the truck didn't have a full tank and she said we already completed registering me and gave me the keys so she can't change it even though I didn't have the opportunity to check the fuel gauge yet because I didn't have the keys. Then she told me " well that's on you, because you know I don't make the phone app...." I also returned the truck the same day within 24 hours and placed the keys in a drop box and proceeded to use the online truck return but the site can't locate my phone and I couldn't complete the return- so they charged me $20. There's really no customer service from u haul.... It's just a shady rental brand. I won't use your service again even if it were significantly cheaper than competitors.
Staff could have been a little nicer
Only open till like noon so drop off is a pain in the ASS and then they charge u $20 even though the bills hit app doesn't work ... I will use enterprise from low on
I was told the van was full of fuel when I received but it took 11 gallons to fill up the tank and I only did 44 miles. I should be getting better than 4mpg. This obviously means The tank was not full when I got it
The check out sucks if you try online!
Ensure that those checking in uhaul reservations wear masks
Property from the last rental client was not removed from the truck container when it was rented to me. A U-Haul hand dolly and blanket were found when the container was opened and apparently not checked by employees for next rental purposes. Notification was made prior to returning the vehicle.
Only issue was return process after hours. Used app to check in at location ,would not work. Could not be located. I spent about 1 hrs on phone,talking to multiple agents. I got passed around having to explain issue. Very frustrating.
Yes excellent service the staff was very helpful 5 Star
When we called for info on truck rental, were told by gentleman that towing our trailer, we would need a 4pin to plug into truck, so we went and purchased adapter, however we discovered truck came with both 4pin and 7pin - regret the unnecessary purchase - please train staff on pick up truck features for customers.
I ALWAYS try to use this location for every rental I need. Often, I will settle for silence equipment just so I can use EZ Smog. Their entire staff is awesome!
Quit being swindlers. This particular location closes at 12 p.m. and the process of the check in must be done online. First off why would the business run somewhere that closes at that time? Second off, the online process is a joke. I was in a bit of a time constraint when I dropped the rental off. I took a picture of the fuel and mileage gauge cause I knew they would ask for it. When I get to where my appointment was I tried to do the process. U-haul wants you to share the location to know ur at the correct return location. Why wouldn't you be if it was communicated beforehand with the business? Needless to say after my appointment I had to drive back to the location where the rental was returned. I started the process again and got passed the location part but only to get to the next step wanting the picture of the fuel and mileage gauges. Low and behold, you couldn't share an image, you had to take a in the moment picture. Why the "F" does it matter if it's in the moment or a shared image of the info is accurate!? So I tried calling customer service for help......they didn't answer after 20 mins. So instead of being able to finish what should have been a simple process, I had to pay these swindlers $20 to check the rental in the next day when they opened. U-haul has a flawed system to the consumer but benefits from the flawed process. Thank you U-haul for being a Crook. By the way, EZ Smog in Chino, CA is the location I rented from. Hope this will be of use to the future consumer and saves them from being swindled.
Do not overcharge customer
They were a busy Shop to rent Uhaul trucks and equipment. Thank goodness my reservation went pretty smoothly. I appreciated the Drop Off Convenience Feature- $20.00. Made things simple after my pick up location was changed to another City.( originally Orange- then changed to Chino.). Thank you.
You should inform customers that there would be no where to park if you come alone.
Quick and easy