The vehicle was dirty inside such as it had trash and someone's lighter left behind. The vehicle was frightening to drive. After going less than 0.25 mile, the vehicle shut off while going around a turn. Fortunately, this did not result in a wreck, and did not happen again.
Richard S.
North Bend Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45247
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Customer Reviews
- 3.5 Average Customer Rating
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Equipment was old and dirty. When I tried to put gasoline in it, it continually shot the gas back out and created a mess just trying to put 5.5 gallons in. I made the representative aware of it. He did not seem to care.
Joe S.Nothing. Everything went smoothly.
Michael B.Make sure to check tow equipment for safety and verify on the contract that it is needed by another location and being delivered before sending a customer off with the equipment.
Alex H.1. Didn't get truck until after 0830 when my appointment time was 0800 2. Gave me wrong keys to truck , found right truck then got switched to the one on my contract. The truck store owner gave had dirt and a stool chair in back of truck. I didn't check it out with store owner before leaving so I get to my location to move open back of truck it was dirty. When I returned truck the store operator accused me of leaving the mess, I explained that the stuff was already there had to call my uncle so store owner could hear him say the mess was already there so he didn't charge me a cleaning fee . The store owner eventually took my word for the truth but I thinking how did store owner not know that stuff was there if he supposed to check out truck after each use? While there a lady was very upset as to how she felt she was being treated by the store owner/ manager, as he tends to be very abrupt with women. Not sure why but I thought it was just me that thought he spoke more harshly to women than men.
Davonna C.