I made reservation online and when arrived to Ridge location I was told the van was not available. But yet it sat there and was there when I returned. The guy was passive gave key to a dirty U-Haul that key did not work. You are left to fiend for yourself.
GLENNISHA G
Citadel Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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best damn experience in the universe
TROY TI rented truck and I hauled like the company name implies. The app gave me a hard time trying to find my choice location. I had to use the website which was still clunky. I wish it didn’t ask me about the optional services on several different screens. I know you’re trying to sell additional services but it’s a waste of time for me. There should be an option for “skip all optional items.” Mileage was inaccurate by .9 miles. The truck was very dirty. Worth my money but not living up to the highest of expectations.
Jay HTruck started at 1/4 tank of gas. Would be nice to start with at least a half tank.
Joseph CNothing everything was perfect
shaquille e