Had a great experience!
fran W
The Rustic Roost
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80909
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very helpful staff and the process was easy!
PAMELA MThe lady was outstanding
NORMAN MLeanne was a peach. She talked me through everything I needed to know before I showed up, reserving was simple, drop-off was easy, and she was professional. I'm glad I was able to book the trailer I needed with her.
NICHOLAS SThis was the worst experience ever. We experienced a blow out on the rental trailer. However, it could have and should have been avoided. I told the rental tech/agent upon pickup that the trailer tires looked dry rotted; unfortunately, the tech didn't agree and felt no need to provide a different trailer (which was available). He however, stated that the tires were fine, even after I reminded him that the trailer was going to be used to complete a cross-country trip. The blowout occurred at the worst possible time (during rush hour (Atlanta GA - On I - 85 & and while it was 94 degrees). Need I say more? Only with the grace of God we didn't not suffer a major accident, or possibly worse. The trailer actually required two replacement tires, The one which blew out and a second tire that the roadside assistant felt needed to be immediately changed to avoid a second possible blow out. We had to suffer in the intense heat, because after running our vehicle to attempt to stay cool my wife and the truck started to overheat. My wife required a medical evaluation and barely avoided heat exhaustion. If the tech had listened, we feel this circumstance would have never occurred. Maybe only senior U-Haul tech should inspect/evaluate and rent equipment for long hauls. This would be our recommendation.
ICKY H