Not charge people for miles. I was charged for miles and was under the impression mileage was unlimited.MARY R.
Trailer Rental & Towing in Colorado Springs, CO at Springs Auto and Truck Service Center
(U-Haul Neighborhood Dealer)
Colorado Springs, CO 80915
(East of Powers on Galley after the Post Office)
Services at this Location:
- Mon-Fri: 8 am - 5:30 pm
- Sat: 8:30 am - 2 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Colorado Springs, CO 80915
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Although this is not the locations fault - the originally truck we rented had The catalytic converter stolen off of the truck at the galley location. I left a message for them to call me after I was 5 miles away and never did hear anything from anyone there. The next three U-Haul stores we went to had excellent service! Phil at wheels and deals on Barnes rd, Colorado Springs was awesome!. Mark at championship dr , Colorado Springs location was awesome! And Jack at location in Ace hardware, centennial, Colorado was awesome also!Jane F.
The staff were not wearing face masks and when I asked if they were required to wear them he said yes but many times he forgets to bring his. He had forgotten his that day. I would not go back because they do not follow the state mask mandate.Katherine H.
Instructions for online pickup were not given and hard to find online. Use to be if u wanted a truck it was taken to the location you wanted to pick it up at. We had to drive a way to get the truck because the location I requested wasnt going to habe one that size.Stephen G.
Did not have/sell adapters required to hook up trailer lights to vehicle. Had to drive to UHaul to buy the adapter.Timothy M.
I reserved the box truck two to three weeks in advance to pick up at the location at Barnes and Oro Blanco since it was close to my house. The location I had to pick up from was way out of the way. When I called to express my concerns I received no help whatever,mike R.
Quick and easy rental! Friendly staff, nice waiting area. Will definatly use again if we ever need another trailer!Jerame G.
Better hours of operationThomas K.
Excellent service and super-easy in and out!Irma V.
The staff was extremely helpful and friendly.Susan R.
No one helped connection, chains dragged all the way. Lucky there were no sparksGay D.
Great curious staff!JONATHAN C.
All went well on dolly rental, good people, good product, easy to rent and haul.Mark W.
Took more than an hour even I did online express service but still took me more than an hour to get the key.GLENN G.
Trailer was to old and dated for a long trip. I feel they gave me the oldest trailer in there a lot, just to remove it from their inventory.tom B.
My complete order was jacked up, last minute notifications, wrong addresses and destinations, and excess 310 miles combined with the normal 210, wanted to charge me for excess mileage when Uhaul was the one who screwed it up, I regret cancelling Penske for Uhaul, and then they wanted to charge me per mile for a roundtrip when it was already 310 in excess. the 4 hour trip became a ten hour trip. NEVER AGAIN, and I am writing to corporate. How can I unload the truck with a car on the back, or drop a car in one location and the truck in another....what about my vehicle, who's gonna drive that? Uhaul is incompetent, their last minute texts on my phone is obvious of that, they had no clue and caused me extra miles on my personal vehicle, a wasted day and undue stress and a loud argument with the Cali Uhaul regarding added on charges due to Uhaul themselves.SANDRA B.
If a customer drops the equipment off and pays you with cash on the spot for everything. Can you please return the money back to their account ASAP because when you are moving you really don't have any money to just sit around...you sometimes just need a little food or gas to make it to the next stop, but I understand big corporations don't tend to think that way because you have all you need to live while we try to make it from day to day.Sylvia M.
Friendly and efficientKelly H.
Katie was great to deal with and so was Cali. The distributor was not but Katie took care of it for me and I was on my way. This is the only company I will rent a truck from, they are the best.ROBIN H.
Do an inspection of the vehicle like you are suppose to. A half flat tire is pretty noticable.Allen C.
I have already submitted a detailed feedback to customer service.ANDREA T.
Business name not on outside of building.Alan H.
Vehicle was pretty clean. cupholder area was sticky and dirty. knob of air conditioner/heater was stuck hard at first like something poured on it but was fixed.Lorrie S.
Carli was amazing. Super nice. She was the best part of my day. Thank you for being so kind.Heather D.