The young girl working the counter was extremely helpful and friendly! Was such a pleasant experience after my awful experience at the other location.
Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage at Beltline
Moving to or from Columbia, SC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Columbia, SC 29204 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Columbia, SC
Cargo trailers in Columbia, SC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Beltline!
Utility trailers are perfect for towing large or oversize cargo in Columbia, SC 29204. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Beltline provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Columbia, SC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Columbia, SC online today!
Trailer and Towing Supplies
Everything was great
Long wait to get my vehicle because there was only one person on duty to check other customers in and out, and two of them had problems with their reservation. He was superbly helpful when it finally got to be my turn but there was at least a 20-30 minute wait.
Location needs to stay open as advertised
Nothing, job well done.
First of all have more than one employee. The online experience was horrible. They didn't actually have the truck I booked online and I had to drive a 26 foot beast.
It wad only one worker help over 10 customers out with the renters he had to do ever thing by himself and I had to wait 2 hours to get my renter trailer .That locat needs more the one people helping customers out .He did an ex X-Men job by himself going back and forth at the door helping customers and coming back and doing a two-man job
I arrived at the pickup location via uber since I was driving the uhaul truck that I made a reservation for, back home. On arrival the receptionist tells me that the truck I reserved and ALREADY PAID FOR was not available, and without any offer of suggestion or solution to this issue since this was not MY problem. This has happened to me with the Uhaul company THREE times now and without prior notification. If there is a reservation capability then it needs to function as such, otherwise why promise that a truck or equipment will be available on any specific day? People who are moving request equipment on specific days because they are MOVING, not because they can be flexible and just wait another time for Uhaul's convenience. However, the receptionist gave me another person's reservation, which helped me since I would've been stranded there after taking an uber, but this IS THE PROBLEM. The Uhaul business model makes absolutely no sense and does not put the customer first, which is now completely obvious since I've had the issue of my truck not being available for the third time in a row. Un-reliable, horrible communication and lack of responsibility are all characteristics of this company, which is why I will never use it again. Moving is already an extremely stressful process and this operation does not help at all.
My pickup location was changed. The truck was not ready for pick up using the app as requested. No one was at the location when scheduled to open. My pre-paid supplies were not ready. It took two hours to get the truck. Very disappointed.
The service was good. The only issue would be there was no drop box to return the key so I had to go back the next morning to turn it in. Thankfully I used the 24/7 check in feature because if I didn't due to me being the key back the next day, they would have tried to say I had the truck for an additional day which was not the case.
Same as above thanks
Returned truck. only one employee trying to help several people. He asked me if I needed paper check in but since I have account with U-Haul I said no. He said I could leave and he would email me the final receipt. This suited me fine. But i got email receipt and was charged over $50.00 for gas. This can't be accurate as I returned the truck with 1/4 tank just like it was when rented. But my receipt says it was 1/8th tank. Don't know if he just turned on the truck for a few seconds to check level or what, but I should have never left until I could check this myself. Got screwed in this case. I'll never return to this location again and I'll stick around next time to verify gas level. Unfortunately for me, having left the truck before it was checked in, I can't prove otherwise. Beware!!
I cant rate it. My daughter dropped it off at night in Washington DC
I completed all requested information on-line but still had to go inside and provide my credit card and drivers license. I was thinking that if I did all of this in advance, I would not have to go through it once I arrived for pickup. The customer service rep was on the phone with a customer who was complaining about her bill. I had to ask several times if she could either put the customer on hold or call her back, as I knew that the conversation would take a while. After a few minutes, the employee did tell the customer on the phone that she would have to call her back. She was very polite and quick when I went to return the truck. Overall, a good experience. Thank you.
Felt as if I was overcharged for the uhaul rental
The customer service person needs help. It takes almost 15 minutes per person because he's doing all of the administrative stuff and outside stuff with the equip/vehicles
The location is pleasant, easy, helpful and efficient. No suggestions.
I made a reservation on Monday afternoon to pick-up a 10' truck 8:00AM Sat morning. I specifically said I wanted to pick the truck up at that location or one very close. I received an email Friday evening to pick the truck up at a location approx. 15 miles away from the place I made reservations. Sat morning while driving to pick-up the truck, I passed two other large Uhauls locations, and stopped at both to ask why couldn't pick up the truck from them rather than driving across town. The first said he didn't have a 10â€ available, but that he could change my reservation to pick up my truck at the second location. Five minutes later when I reached the second location and they stated I did not have a reservation there. I asked them to call the first placed I stopped, and after a while I was told I needed to continue to my original pick-up location. Since my pick-up time was 8:00AM and the place I was picking up didn't open up till 9:00AM, I was told to use the 24/7 system. It did not work, and an operator called on my mobil when they realized I was having trouble. I still was not able to complete the process and since it was 8:30AM just decided to wait until my location opened. The person working that morning finally showed up at 9:30AM and had several angry customers confronting him (me included). When he finally got to me, I was told I didn't have a reservation. When trying to get my truck using the 24/7, I got as far as the system locating my truck on their lot (This is done by giving you the ID number of your assigned truck and showing you the location of the truck on their lot). So, I knew my truck was there, but that didn't seem to matter. Somewhere along the line one of the places I stopped (or the phone person) had cancelled my reservation. I finally got a 15' truck at 9:52AM. After dealing with the most incompetent people ever, I must state that the truck I had was clean, very well maintained, and the best driving truck I have ever been in. If the check-out process was anywhere close to approaching the quality of your equipment, you would have a winning organization. Currently you put all of your effort in being so efficient and stretching your fleet to cover the largest span. Sadly, it very much to the detriment of convenience to your customer and satisfaction will always be low. When I make a reservation to rent a truck, I want to know that the specific truck is going to be there and I want to know where I will be picking it up (when I make the reservation, not hours before I will be picking it up). That only adds additional stress to a day that's likely already stressful.
More experienced wofkers
Everything was great
Rented a car trailer. Obviously it wasn't inspected in quite some time. Made it about 10 miles down the road and a tire blew out. Thankfully I was able to make to the side of the road or it could have caused a terrible accident or major damage to my truck. Then Had to wait an hour on roadside assistance.
The guys that helped me out at the front desk were amazing! The got me the exact setup to haul my car back to the house. The customer service alone would make me come back to this location. Keep up the friendly service!
Lower mileage price. Give military discount
Hire more professional minded people who have a work ethic instead of a socializing ethic. Also, with this virus sweeping the world, I fully expected the rental to be clean on the inside, but obviously the folks at this particular location would rather sit around and do nothing than earn their pay and keep the rental clean and disinfected.