How helpful the retailer was, with an awesome customer service.
Arthur M
Nifty Thrifty Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nifty Thrifty has relocated to the other side of the shopping center. The photo shown on the ap is for another business. The van was a Ram 2023 and I thought very nice. What was not nice was completing the return using the ap. The display on the dashboard does not simply display the odometer reading, which is required for completing the rental. After calling customer service and speaking to three people for help, I found the owners manual in the glove box. The words "odometer" nor "mileage" appear anywhere in the index. Four pages into the section with no images called "Settings", I find you need to toggle the steering wheel buttons to a section called "center panel" and then toggle down to "odometer" and then save settings. This took a full hour, in the dark while it was raining.
Loris Lcheck engine light was on in van when we picked it up. Just something that was noticed.
Paul OEmployee did not know how to receive the vehicle. Didn’t inspire confidence
Andrew BNowhere to park. Seemed a strange place to drop off a truck
Kimberly M