No one there to receive me. The vehicle was not ready with the equipment requested. The van was almost out of gas. No one was there upon its return. I received a late or non return email basically saying I had not returned the van. That is basically what I was told when I called. Then I was told they had been trying to contact me, lies, my cell phone wirks fine. I have used u-haul several times in the past years and twice in two months. The entire experience was poor, no aweful. Not even a card reader to use to pay. If you guys expect to keep clients, best not have them have contact with BIG TIME TOWING or those responsible for the erroneous email stating I did not return it or the person I dealt with on the phone. Would I use UHaul again, yes but not that location.
Trailer Rental & Towing in Copiague, NY at Bigtime Towing & Recovery
Moving to or from Copiague, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Copiague, NY 11726 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Copiague, NY
Cargo trailers in Copiague, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Bigtime Towing & Recovery!
Utility trailers are perfect for towing large or oversize cargo in Copiague, NY 11726. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Bigtime Towing & Recovery provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Copiague, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Copiague, NY online today!
Trailer and Towing Supplies
Awesome experience Rick was very helpful highly recommend
The U-Haul sign was not clearly visible and I had to call the owner of the company to find out where to leave the truck, the keys, etc. Signage should be more visible and directions for parking should be available PRIOR to choosing this location as a drop off.
Rick was friendly, informative and professional.
Rick went above and beyond to insure that I was taken care of in an efficient manner. Thanks Rick! Van was in excellent condition as well.
Very helpful great customer service
Staff was very friendly. We encountered no problems. The experience met all our needs
I think the person I dealt with were knowledgeable of this business. The owner and the secretary did a very good job. Thanks.
Owner very helpful. Explained everything well.
Fast easy rental pleasure to do business with thank you
Not make the drop off 8 miles away from your house thanks!!!
No one around when I arrived on time. Very rude person on the phone when I called. I called customer service to get a new location but was advised to wait. When proprietor arrived 20 mins after pickup time in his truck, he confronted me, saying, "I go out for a cup of coffee and you call customer service on me?" He denied that anyone had been rude with me on the phone. He apologized for being late only after I stated that I was not interested in arguing and would go elsewhere. Then he could not locate my reservation. He did not have the dolly for which I paid $7.00. There was no parking for my car. Finally, the tire pressure light was on in the van. It took 50 mins from my appt until I was in the van. I was promised a refund on the dolly that is not reflected in my contract received this morning. I was also promised a discount on my mileage, also not reflected.
Great guy really appreciated the process, thanks
Dropped the vehicle off on this dead end street with no place to park. I finally found someone inside willing to help me park it across the street and took the keys, but 4 days later I received a call from U-hall that the truck was never returned. It took a few calls but they finally found the vehicle.
My reservation was originally made for your west babylon(10min away) store. Pick-up morning, I got a text informing me that the pick-up location was changed to rockville center(45 min away). Totally unacceptable! After spendind a good 1/2 hour on the phone with the rockville center store, THEY were able to hook me up with Bigtime towing & recovery(15 min away). If this is how U-haul does business with reservations, I think I'll look into Ryder next time.
Be more organized, and know what inventory is actually on the lot.
We were impressed with the friendly service and clean (new) equipment. This is the beset UHaul experience we have ever had.
When I got to this location, no one was there, with a sign on the door directing to call a number. The man instructed me to drop the key in the box. Seemed very unprofessional and worried me. I wrote down my own mileage and left it there on good faith. Needless to say, this was not what I expected at all. There was another customer there that was refused a receipt from his UHaul transaction and had called the cops. The owner of the shop had fled in the meantime, apparently. Is this what all of your shops are like?
The person was helpful but the computer was not cooperating. The location is in disarray being a tow truck company and a U-Haul rental center. Needs to be more presentable.
Excellent and quick service
Great service !..thanks guys.
the person in charge did not offer me other choices to drop the truck since i did the reservation in College piont which is the most close location i wonder why? and i ask for it.
The manager was very accomodating and great to deal with!