Service was great. I'm sorry I don't remember his name. I was really busy and in a hurry. Sales guy was great, friendly and made my overall experience a lot better.
Trailer Rental & Towing in Cranberry Township, PA at SSC Tool & Supply Inc
Moving to or from Cranberry Township, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cranberry Township, PA 16066 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cranberry Township, PA
Cargo trailers in Cranberry Township, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at SSC Tool & Supply Inc!
Utility trailers are perfect for towing large or oversize cargo in Cranberry Township, PA 16066. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at SSC Tool & Supply Inc provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cranberry Township, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cranberry Township, PA online today!
Trailer and Towing Supplies
We were assigned this location for pickup of a 4'x 8' trailer which was farther than what we wanted to travel. On top of that, U-Haul told us there were no 4'x8' trailers, so we were assigned a 5'x8' trailer "at no extra cost". This business pickup location insisted we ordered the 5'x8' and wanted to charge us the additional cost. During the pickup process, the business repeatedly lost wifi and the computer shut down several times during the process. I had to spend an hour on the phone with U-Haul to straighten out the order and adjust the cost for a 4'x8' trailer. On top of all that, after bringing the U-Haul home, we discovered that one of the tires was stripped and needed replaced before our trip. So we spent an additional hour trying to connect with U-Haul to get the tire fixed. Not the best experience by far with U-Haul or this particular business.
The online checkin is very difficult to do without a good signal on a personal device. I was supposed to pickup my unit at 8am, Almost an hour later I managed to get the truck. I never received my email with information of how to do so til 8:41AM. Very frustrating. This process should be initiated prior to arrival to ensure a smoother process. Similarly when dropping off, I was never informed on a drop box or where it was located. After waiting on hold for nearly 30 minutes, I found it. Originally I anticipated it would go back into a lock box from which i retrieved it. I will never attempt the after hours procedures again. Otherwise the unit was clean and ready to go.
Educate your employees on vehicles. They told me a 2500-3/4 ton truck could not tow a car.
It was okay but a strange entry and exit right off a busy road. I thought I was picking the truck up 25 miles closer than where I was assigned. Also, it was annoying that everything was separated. The key pick up box was completely across a largish parking lot to the truck. Then, the key drop off afterwards was on the opposite with a building between where I had to park the truck vs the dropbox.
This was the worst experience I have had with a business in many years! Very disappointed, I will avoid U-haul at all costs in the future. I was lied to after getting The run around.
Everyone did a great job, thanks!
The gentleman who helped me, cleaned up all the issues with my billing that I had from the first place as far as refunding for the dolly and pads. He was very apologetic on behalf of my experience which goes a long way.
The app pick up and drop off had a pretty steep learning curve.
Great people to work with! Very easy and convenient ! Thank You
I listed an additional contact during mobile pickup in the event of the rental not being returned on time. That contact was immediately contacted and questioned. Considering the alternatives for that option were to provide a lease contract or a passport, I think it was very misleading. Especially because I picked up the rental before dawn. If I have to wait on someone to analyze a mandatory selfie against a license picture, I'd rather wait in person. Mobile check in, while convenient for the store's employee shortage, is irritating. It took 30 minutes to do a mobile check in that would have taken a clerk maybe 10 minutes. If there's no 4G in the area, you're screwed.
Not a thing. They were great!!!
I dropped off after hours however one of the employees was still there and helped me out.
I was disappointed to arrive and find that he didn't have the furniture dollies. I had to drive to another Uhaul location (Gordon's - they were wonderful!) and because of that, we were an hour behind!
Emails are cluttered & unintuitiveâ€”there should be very clear calls-to-action for what to expect, and when; and there should be directions in the rental approval email for how to start the return. Similarly, if an account has an open rental, there should be a top-of-home-page message about how to close/dispute the rental.
I'm not sure it is the location's fault but due to their lack of hours on Labor Day I was assessed an additional $20 charge for after hours service. There was absolutely nothing this location has to do to the vehicle or the trailer following my on-time drop off. If this charge is a corporate policy, shame on you. If the location makes the decision I stand by my rating.
The check in process was painful. The clerk had to swipe my credit card 4 different times and take my drivers license picture twice. Then had to call Uhaul support for help to get me going. After 40 minutes of wasted time, I finally got my truck. He said that Uhaul just changed everything 2 days prior and it was all confusing for him. He also said that I must do the 24/7 return even if I returned it during business hours. Not true.
Everyone was very helpful and professional
Great customer service, they greeted me friendly and then hooked my trailer up to my vehicle. When I returned the trailer they unhooked it for me and made sure all was well with my experience.
The gentleman at the counter was a saint. The uhaul computer system had crashed & it took a half hour for him to finally get through to someone to process my order. . Uhaul needs a better way for customers to check in.
Staff very friendly
Location was difficult to find since equipment was behind the building shared with another business.
I made the reservations to pick up in one specific location. The day before scheduled pick-up, I was notified that the location had changed. No longer was it a 10 minute drive to pick up the trailer I had reserved, but a 30 minute drive in an unfamiliar city. 30 minutes might not seem all that inconvenient, but my situation was a tight time-frame to work around. We managed it of course and learned from it but the situation was not optimal.
The smartphone process using the website was problematic. I wasn't able to get past the first "take a picture". Download the app. The app process isn't much easier than working with a person. You will still need to check for dents/scratches, photo the fuel level and milage, decline the items you don't want, etc. It's useful for non business hours.
They didn't have the advertised equipment available