Not really much you can improve when you already have an excellent management team. Equipment was very cleanOTIS B.
Trailer Rental & Towing in De Soto, TX at All American City Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in De Soto, TX 75115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Staff was wonderful and very knowledgeable. Job well done.Brandi D.
Customer service was greatSABRINA A.
Make sure I am able to get a dollie,other than that it was great customer service,very friendly service ðŸ˜ŠNOLA E.
The cargo area was not clean.There was a dolly already in the cargo area that I did not order. This was the second time I had to deal with a reservation being cancelled but not notifying me.Joseph M.
There was no problem picking up the truck when I FINALLY FOUND IT. I WAS TOLD TO PICK UP AT ONE LOCATION AND WHEN I GOT THERE. THERE WAS NOT TRUCK. I WAS TOLD UHAUL SHOULD HAVE CALLED ME NEVER GOT A CALL UNTIL AFTER I FIANLLY PICKED UP THE TRUCK ANOTHER 17 MILES AWAY, THIS WAS THE 3 PLACE. WOULD LIKE SOMEONE TO CALL ME ON THIS.Audrey S.
one employee was very helpful once I called up there 3 times in order to extend my time with the truck.Shania A.
Gary provided excellent customer service and went above and beyond to make sure I had the tools I need for a successful trip. Thank you Gary!Sylvia G.
Very cordial and well informed staff at this location. Left with a feeling that my business was valued and appreciated. Thank you Gary and Samantha for rolling out the red carpet for me! You've won a customer for life!Louie S.
I made my reservation at 1245 S. I35 UHaul Moving & Storage of DeSoto. That's where I wanted to pick up the truck. However, when I printed off the reservation, I didn't check it to make sure it showed this location. But, when we left to drive to DeSoto, I realized it showed a completely different address. My business partner had the same thing happen to her family when they drove to New York City recently & had reserved a trailer to pick up once they got to New York. Again, the location was not the same & directions sent them to an entirely different town, to a gas station. If UHaul makes changes based on availability of trucks/trailers & something changes requiring customers to go to a different location, CUSTOMERS SHOULD BE NOTIFIED, in advance. We should not be in the dark - changes made without our knowledge or approval. This move ended up working out fine but I don't appreciate changes being made without being notified.Paula S.
Thank you for everything!Ashley C.
Truck clean, very nice people, very helpful.Ronald J.
The truck was filthy and had to be cleaned out thoroughly before we could put anything into it. Parking is terrible at the location. It's not a safe entry and exit, especially if any other vehicles are coming in or out.Joseph C.
Nothing at the moment. Thanks for your service.Tyrone R.
Friendly & helpful staff. Good truck. Quick check in/out. Thanks!Greg F.
Very good customer service. It is hard receiving great customer service, but I received it and appreciated it.Terea J.
Very friendly and helpful people..Robert J.
Employees were very nice, helpful and knowledgeableFelix J.
Excellent customer service and very friendlyJazzman N.
The couple in the store this morning were amazing- courteous, professional, and made a point to make sure I was a 100% satisfied.Aisha W.
YOu gate security system has been down for months. We pay enough for storage for you to honor your contact. People are free to go in and out anytime that is scary.Carolyn C.
Drop off dates and hours they are openRamiro G.
Easy check in-out service, fast and courteous customer service made my experience less stressful. Thanks Ms.Janice 469-643-0992????Janice C.
excellent Service!!!!!Colin H.