Nothing, very friendly and helpful. We saved a lot of money using a local company. Thank you
Trailer Rental & Towing in Des Plaines, IL at Des Plaines Car Wash
Moving to or from Des Plaines, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Des Plaines, IL 60016 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Des Plaines, IL
Cargo trailers in Des Plaines, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Des Plaines Car Wash!
Utility trailers are perfect for towing large or oversize cargo in Des Plaines, IL 60016. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Des Plaines Car Wash provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Des Plaines, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Des Plaines, IL online today!
Trailer and Towing Supplies
Old turk with lots of noises and they charged me extra 11 for gas even I filled up the gas.
Usually I've had no problems with u-haul, in the past experiences. However, this time, even though it was a local move (Des Plaines to Naperville), they wanted me to drop-off the truck at the Pick Up location and to top it off, they mentioned about this only a day before, which pressurized the move-in work, than it already was. I would never ever recommend this place to pick-up the u-haul truck. I never had this problem, when i wanted to move-out between 2 states and this time i am very disappointed.
Nothing wrong with this location. But my experience with U-Haul online and on the phone was a nightmare. I'll never use you again, and I am committing to let everyone I know what a shitty joke of an operation U-Haul is. I'd give you a million negative stars if I could. From the stupid text messages to your idiot customer service - laughably terrible.
Another very smooth and painless rental. Easy process. Friendly staff.
Leave your service like it is, and give a raise to your staff.
could not find u-haul drop box. ended up dropping off to cashier at car wash. When I gave him the keys, he told me he'll get back with me in a couple minutes while he took three customers for car wash (Which I understand because it's a priority). After taking his customers, he told me to be he will be back in a couple minutes (went to car wash), then he came back and asked if I wanted a receipt. I said no, to which he said I'm done. if that's all he had to ask me, then just ask right away so i can be on my way.
Great experience, Michael was nice & very helpful!!!!
Furniture dolly we rented was not supplied.
The van was clean for the most part, but there was dried mud on the drivers side floor, and the cargo area floor could have been a little cleaner, but overall it was fine. -I had problems with the online check in and could not get the code to unlock the key lock box. I found the website and app to be a bit cumbersome. I had to wait for the owner to arrive and get checked in manually, all of which delayed my day. But, the owner was very cordial and helpful and got me on my way.
Great service! It was really helpful management.
Please train your employee to treat the customer with respect. Not to be rude and not to be mean. Otherwise ,I will not definitely go back there and I will not recommend U-Haul to my friends.
The online authorization kept booting me out. I walk asked for two individuals other than myself to verify my identity. Instead of telling me the person on the other line didn't pick up the phone, I was booted out of the authorization process and had to start over. I don't understand why the chat feature is there if it isn't going to be used effectively. I Returned the vehicle with the same amount of fuel that was in the truck when I picked it up and I was charged a fuel surcharge. I first tried to pick up my vehicle at 7:05 but because of the authentication process, wasn't able to get the keys to my truck until after 8am. Absolutely terrible.
Keep doing what your doing !!! The sales associate even saved me money by finding me another drop off location near me !!! Awesome
When we picked up the truck, the gas reading was exactly on the 1/8 hash but the sheet we were given stated it was 3/16 (exactly between 1/8 and 1/4). Not a huge deal ($10?), but we pointed this out to the attendant thinking it would be a quick fix. The attendant was very nice and professional, but he spent ~15 minutes trying to get a refund for us but was unsuccessful because of the computer system. At least he tried... In the end, he did correct it on the paper sheet and initialed it, telling me to bring it up with the drop-off site. But also, who rents out a truck with only 1/8 a tank of gas in it and then expects a customer to return it with exactly 1/4 of a tank and then won't refund any overage above 1/4 tank? Renting from Uhaul is like playing a carnival game. I've never received or returned a Penske with less than a full tank.
Not a thing.
Road destruction along S River made access a bit challenging! but that's temporary and not under control of the business. Carlos was friendly and attentive. The cargo van drove like a, well, cargo van. But it performed well over 750 miles. The furniture dolly had a bad wheel bearing, but when I returned it and mentioned that to Carlos, he said he'd get it fixed. Des Plaines Car Wash, where U-Haul is located, also supports area first-responders -- a plus in my book.
store was not opened for return till 8:30 even though it was supposed to be open at 8,i had to drop off and then they charged me $9 for gas despite of I filled up gas, not renting from that location again.
The people were great the site was dumpy and we waited a long time before being helped. Needs a bigger sign outside too.
I made the reservation for phone pick up. I declined all optional charges. I was unable to complete express check-in for this location. When I got there, I had to give my CC and ID (which is fine). The gentleman checking out the truck for us did not ask me if I wanted additional coverage; instead, he disregarded what I placed on my reservation (I.e. Decline of all optional coverage) and added it anyway. I followed up via email to remove the charge and have not received a response back. Very disappointed.
Truck was clean and ready on time. The staff friendly and professional.
Difficult location to get to with all the construction. Parking lot was a mess. Unclear where to drop off the keys.
WORST UHaul facility i have ever been in. It was like I was bothering them, were not friendly, took forever to do the paperwork and then told me the draw bar and ball needed to be flipped over as the drop was too much, but they could not help, as they don't do that type of work. Told me to go home and use a pipe wrench to loosen the ball! I could have never loosened that with out an impact wrench! Extremely frustrated so I went to the UHaul location I requested and preferred at Oakton & Mt.Prospect rd. They were appalled as the trailer was loose and not hooked up properly. They made the change with the bar & ball, hooked up the trailer properly, checked all of the lights (the other place did not) and apologized for the problem. They are a FIRST CLASS operation. NEVER go to the Des Plaines Car Wash uHaul location. they are the worst!!