Nathan was great!David F.
Trailer Rental & Towing in Dickinson, ND at Macs Inc
(U-Haul Neighborhood Dealer)
Dickinson, ND 58601
Services at this Location:
- Mon-Fri: 7 am - 8 pm
- Sat: 8 am - 6 pm
- Sun: 10 am - 5 pm
Special Operating Hours
- 5/6/2021 - 11/30/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Dickinson, ND 58601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Trailer was average but did the jobRachel V.
When i picked up the uhaul 15 foot truck yhe guy didnt walk around it to check anything. I trird to get in my uhaul 2 days after pick up and there was a cable type lock on the trailer door. I had to buy bolt cutters to open it.Tina C.
Total different experience. Friendly and helpful and got us squared away quickly.Jesus M.
Not the place i made reservations to drop offJoey K.
I've rented uhaul from here a few times. Every time I did, the employee (a different employee each time) had some sort of trouble with the system and needed to call for help. (Maybe management allowing them to practice more in the system would be helpful) Besides that, the employees are typically very helpful and knowledgeable about their other products. I rented an open trailer and I had to sweep it out before I used it. (Twigs, leaves, small branches).Andrew L.
Make sure the equipment isn't damaged and fix it befor it goes out so the next guy don't get charged for damage that's not his faultLANDON L.
Better customer serviceENRIQUE B.
Never got equipment I reserved making my move 10 times harderJACINDA G.
I have not had a good experience with this whole ordeal. First off, the people at Macs in Dickinson were more than helpful with one exception, see below, regarding blankets and appliance dolly. I made a reservation a few weeks prior to our move, to make sure I would have the equipment at the time I wanted so I could schedule my last days of work, as well as getting hired moving helpers lined up. As far as I knew all was well, was supposed to pick up a truck in Williston at the main office on the 28th at 8am. The 26th, someone from U-haul called to say they did not have a truck for the day I had scheduled, and it would be a few days before they would have one. What kind of sense does it make to not tell someone you'll have a truck available with only two days to spare??? Lots of planning takes place, and it's a very stressful situation She informed me I could pick up a truck in Dickinson (two hours each way from Williston) and they would give me an extra day for free. Not only was this inconvenient, it ended up costing me about $100 in gas for both ways for me to drive my own vehicle there and back, as well as having to find a friend to drive my vehicle back, and then the extra 150 miles at 6.5 miles per gallon on the u-haul truck I had to spend in gas to get it to my house. Makee it clear to your employees what is or isn't included with an out of town rental. This location told me I would have blankets (12) and a dolly in the back of the truck. Drove all the way back to Williston and found that it did not have blankets or an appliance dolly. Went to the u-haul office in Williston, and the lady I spoke to a few days prior (who at that time told me blankets and appliance dolly would be inside the truck) said "well that's odd, they should have been there". Who was then corrected by a supervisor who said, no that's only with in town rentals. So I ended up getting some blankets but all in all, driving to Dickinson, picking up the truck, driving back to my home, then driving 10 miles to and from the u-haul location to get blankets and a dolly, took about 6 hours out of my day that I had planned to do packing of our house so we were ready for the movers at 8 am the next day. My complaints about the confusion are all with U-haul in general, not so much the locations.Gary S.
The process went very smoothly and we don't have any suggestions for improvement.SUSAN J.
Have ability to meet clients in other locations. A five hour drive to pick up a trailer can really impact travel plans.Erik S.
The vehicle was dirty. Could hardly see out the windsheild, had to go to a gas station to clean all the bugs off. Front tires were very badly worn.DARCY F.
The staff at Macs Inc in Dickinson was very helpful. This was the first time renting and they explained everything.Patrick O.
I love the folks at Macs they always go above and beyond in accommodating my random needs!Adina J.
My card was charged 3 different times so hopefully it all gets figured out. Other then that they were great.Jennifer T.
great experienceELROY B.
Fast service and employee helped hook up the trailer to my vehicleAnthony B.
Staff friendly and service is always greatjoyce B.
Very rude and help their own customers to check out with their purchases in the middle of helping me, so I had to wait bunch of times.Vincent M.
Nothing . The service was over all great.TONY M.
Do betterJustin W.
Charged for safe haul when I did not need it. Impossible to talk to anyone from uhaul or the store to help get the money back.Dano D.
Love going to Macs for Uhaul! They are quick and friendly!Adina J.
The front counter people were friendly and helpful. I would recommend.Joni G.