Bad customer serviceCHRISTOPHER J.
Trailer Rental & Towing in Duncanville, TX at Barrys Automotive & Wrecker Service Inc
(U-Haul Neighborhood Dealer)
Duncanville, TX 75116
(1 blk N or I-20)
Services at this Location:
- Mon-Sat: 7:30 am - 5:30 pm
- Sun: 10 am - 4 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Duncanville, TX 75116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
the sr is rudepaulina M.
The gentleman that assisted me seemed miserable and very agitated. My experience was very unpleasant and rushed.Michael Q.
Make sure oil is changed and tank full or at least half.Dana J.
When I got there the gentleman advised me that he didnt have the vehicle I reserved and that someone was supposed to call and let me know that morning. I got the call while I was there to pick up the the truck and she told me they didn't have the vehicle. My mom is in a wheelchair so she cant get in the bigger trucks. She offered me a credit of $50 which I never got. I had to take tje 10 ft truck but my mom couldnt do anything with us because she cant get into the 10ft truck. The truck smelled like smoke and was dusty inside.Shequitah S.
Barry was excellentBRANDON T.
After having gone to one company and not knowing how to do the check-out with the phone, I then went to another Uhaul to pick up a 20 ft. truck. About 5 minutes after driving the vehicle, the gas light came on. I put gas in the vehicle twice and was slightly below, probably not an entire gallon, and was charged $50 for gas. This is a rip-off. Will never use them again.Rachael B.
This location charged additional fuel charges and fuel fees when the gas was exactly 1/4 tank.Shakeithdra L.
I was overly charged on fuel. I have the before and after picturesKraig S.
I only rent from this location, Barry always provide excellent customer service and always have me in and out within 7 minutes.reginald H.
Quick and Ez. Owner was very friendly and helpfulBRANDON L.
I had good service at this location.Demetric L.
Customer service was excellentSonja W.
The guy receiving the trailer was just curt and rude. The physical location is clean and maintained, it was just the guy.. seemed very bothered to have to handle the receiving of the trailer.Shawna C.
The guy there that morning could have been a little friendlier. Maybe, it was early.Ryan F.
Very professional and the equipment was in good condition.Maurice K.
I feel that he was not the friendliest person, he did not want to answer my questions when I called to inquire about my refund.Erryn H.
Very small parking areaMelissa W.
No commentORALIA L.
Very nice and helpful, thanks will rent from location again!Erik J.
You should use the correct time the equipment or vehicle was brought in so as to cut down on cash coming out of customers' pockets. I brought van in at 12 30 pm and was charged an extra hour because someone couldn't work the register.MARYLYN B.
I felt that the person was rushed and I was inconveniencing him. It could be that he was the only one there because I did not see another living soul there in the 20 to 30 minutes I was there. Communication was short and to the point. I am always willing to give people the benefit of the doubt but first impressions are important too.Mark M.
Prompt Fast KindlyPriscilla S.
Customer service was poor. I was charged ridiculous fees such as after our charges when no one told me there's anything like that. You close at 5pm most businesses close at 6pm so why would I pay after hours charge when I brought the truck before 6pmEvarestus E.