They over charged $$$ me … lied and said I went 48 miles
Damany K
Sultan Petroleum Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Flatbush, NY 11212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had a horrible experience. It took me an hour to check out the car because they had difficulty with finding my reservation and handing me keys. They never come outside, they just stay behind the counter. Car was was soo dirty. Otherwise everything worked fine with the car.
Matthew GI hired cleaning, but they could not fulfill the job. Consideration should be taken into factor while hiring cleaning notices that some time should be implemented before hiring cleaning example I hired the U-Haul the day before the cleaners did not communicate with me until later in the day, I had to cancel because no one showed up or called me to say anything the numbers provided did not work. Cleaning should not be an option if the provider is not the notice. Example I hired the truck the night before it should not be an option for cleaning and moving services.
Lorrianne WWhat i personally missed is some kind of guided onboarding in the app perhaps, like an algorithm of actions (with a brief how-to): Reservation -> ordering -> check in -> pick up (like refer to the person at the counter) -> drop off (using the app to return a truck at the drop off location). For a new user it's quite unclear what to do (or whom to talk to) next. And when you're busy moving, you usually get to the point of returning the truck pretty exhausted. The man at the counter had a lot of clients and they demanded attention, it was hard for him to get to our process of returning the equipment I guess. But still the price you offer beats a lot of cons, thank you for making my difficult moving day a bit easier.
Aleksandr MTook a hr to pick up my truck truck never got checked in from drop off I was told I couldn’t get my truck even though it was there
Akeri C