I was taken by the woman who processed my paperwork for 40.00 dollars. I paid for the trailer rental in cash and she said I had to pay 100.00 extra for paying cash and I would get it back when I returned the trailer. I was informed later by the 1800 u-haul person that my contract stated I was to receive 60.00. I never looked at the contract where it stated the amount of return until after returning it. It was my mistake for not checking over the receipt and trusting her.Sondra S.
Trailer Rental & Towing in Emporia, KS at Graphic Arts Street Storage
(U-Haul Neighborhood Dealer)
Emporia, KS 66801
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 6/18/2021 - 6/20/2021: Closed
- 7/2/2021 - 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Emporia, KS 66801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Can't think of anything else. Great customer service.Candace C.
Host was very supportiveKenn T.
I always use this same location to pick up and drop off.Sylvia L.
NOTHING,ALL GOOD AND WELCOMING BUSINESS,...KEVIN E.
The only problem I had was picking up the key from the lock box, I did not realize you had to turn the handle below the combination lock. You might want to include this in your instructions.Gary D.
Madeline was extremely pleasant and easy to work with!Doug B.
Provide a side step for short people to have help with getting in and out of your truckshawna W.
Easy location and drop offChris M.
Great place to have a storage unit and drop off the trailerGordon S.
Wouldn't change a thing. Continue the excellent service. Solid Quality service each time.Dalene H.
I was only allowed 104 miles to go to ESU, Colwich and then get gas and drop off in Maize. The overage of 8 miles might not sound like much but sure isn't very customer friendly.Greg L.
Way way too expensive- buying my own trailerJUNE M.
Yall suck dicksRobert S.
Returned the u-haul after hours, no one was at the location.Wendy W.
trailers could be arranged better in the lot for ease of hookup. Overall a good rental business. Quick service and no problems with the reservation.Jeff S.
Gas tank was not full at pickup , was on 3/4 full. Did not realize this till after it was loaded and on the highwayJeff S.
A little hard to find, a "U-HAUL" sign near the street would be helpful.Gary C.
Should of been able to drop off at a closer onetammy H.
The people here were very friendly and went out of their way to make this a pleasant experience. Very much recommended.Gary D.
Very welcoming and accommodating. Great customer service.CANDACE L.
Make sure customers no about ALL fees.Joyce M.
Manager of location was extremely accommodating. My online reservation was incorrect and she went above and beyond to make it right. She has a very pleasant demeanor and seems to genuinely care about her clients. Kuddos to tbe U - Haul rep who helped make it all happen. Will definitely take my business back here. What could have been disastrous turned out to be a positive experience because of these two.MARIE V.
The person renting the u-haul to us had no idea how to do the procedure. It took over an hour and half for the process of renting the truck to be done. The person finally had to call another person on the phone to help get this situation resolved. This took away over an hour and half of our time that we needed. Was not happy at all. Another customer came in to rent a storage unit while we were trying to rent the truck and we were asked to step away from our transaction so they could be helped. We did and this also delayed us. Why should we have to step away from our process because the person was not competent enough to handle our truck rental? I will not recommend this u-haul to anyone.MARK A.