Lisa did a very good job with my rentalLisa T.
Anhs Short Stop
(U-Haul Neighborhood Dealer)
Enid, OK 73701
- Mon–Sun8 am–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Enid, OK 73701
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- 3.5 Average Customer Rating
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Well first off the lady kept getting kicked out when she was trying to take a picture of my driver's licence. Then when I went to sign I only got to put a line on there and it was gone and couldn't get it back to sign my name. Then I got over to the truck and tried to use the link and it said it was expired already so I couldn't load anything up on it. Took pictures with my phone so it showed the gas and mileage. Called the lady back and asked her to put insurance on the truck because the site was expired and I wanted to cover my own butt. She said no problem. Then texted and said she couldn't because her boss said I only had a few min to put that on. It was a shit show and so I couldn't get insurance and ended up hitting a corner of a lady's house. And her boss said it was on me and my problem. Have a screen shot of him saying that also. Just really shitty the whole thing never got papers nothing no receipt nothing!!! Don't have a clue what she charged me and didn't charge me. Told me I would only be charged for Sat. Picked it up at 12:15 pm and bright it back at 5:30 pm called her and told her and put the key in the box. There were blankets in the truck and wet ones in the truck and it was dirty in there. Just a real shit show... I have always rented from U-Haul and never have I had this kind of treatment and been left out to hang! Tammy ArmitageTammy A.
The lady who helped us was very professional and respectful, she helped us and was right there for any need or concern we hadApril G.
Cheaper rates... It was a good experience and I believe that there should always be something to work on. CHEAPER RATES BABYJayson E.
Was very nice and personable. Reached out on day of returnDIANE R.