Terrible experience.
christine l
Jerrys Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Erwin, TN 37650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Check in process was not an easy task, location wasn't open on weekends so it was all through mobile pickup. The app would not work properly, had to speak with agent through chat, then had to call someone and my 9 am pickup became closer to 10 am before was able to actually get the keys to the vehicle. As far as the uhaul location and the vehicle itself everything was fine, but the mobile pickup isn't something I would probably go through again, major headache.
Debra CNothing, everything was great. Kind and friendly people..
cynthia hJerry’s Uhaul location was convenient to the interstate and very easy to find. The rental and check in processes were quick and easy. 10/10 experience, will use this location next time I rent a truck.
Patrick MHave the keys available, would be nice.
Roy G