Very friendly, positive and helpful. Overall, a pleasant experience.
Pamela D
AAA Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Escondido, CA 92025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Review issue with duplicate payment process
Josefina Rwell as i found out after my trip, everything was covered in dirt!! the truck looked clean, but after the trip, my containers, refrigerator ... every thing !!! looked like i drove through a dirt storm!!! it was awful! But also the loaders I hired from Uhaul site, were terriable! they were an hour plus late!! one couldnt speak english. I loaded my storage unit myself! Then all they had to do was load a picnic table 2 chairs, 4 containers an a refrigerator! they had no tools, which was the reason I hired them! my daughter ended up removing doors! they spilt water all over my tools! they were careless about everthing! worst move ever! never had any issues with Uhaul before! i called their boss several times , all they cared about was getting paid! they asked me 5 times for payment in less than an hour ! for a 2 hr. job, that they only did 40 minutes of work ! I had to re set dollies in truck , they left them loose and standing, didnt bother to secure $3500 dollar refrigerator!!! i had the ropes available! believe me awful, told them to pick up BLACK Patio table an 2 chairs, he grabbed a grey one! i ended up with damages to my refrigerator, dresser, the drawers of refrigerator, and lots of dirt!! worst trip ever!
Sharon CFay, who helped us check out, was wonderful. She was knowledgable and so helpful. If needed, will go back to this same location. The truck was clean and still she offered to sweep out the back. She went above and beyond to make sure our rental experience was excellent.
Stacy SThe truck I rented had the check engine light on the entire trip. The facility was clean and the staff very helpful. This was not our original pick up preference and the supplies of boxes was not with the truck. The U-Haul service on the phone told me to pick up the supplies elsewhere. Poor service and when I asked to cancel the supplies and refund my credit card, I'm still waiting. Expect disruption to your plans in CA as there is not enough truck stock.
Keith E