The lady wouldn't give me the truck because she wanted it returned same day, even thought the truck has been registered one way. So basically it took me hour from my appointment time to get the truck. After I spoke with corporate and corporates manager had to call her to release the vehicle.
Duvaraka Rajaguru
Tostam Event Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Etobicoke, ON M9V5G6
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Customer Reviews
- 1.5 Average Customer Rating
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Owner was rude and had no idea what paperwork I needed, truck had multiple check engine lights on and felt very unsafe on even smaller roads. The unit has an address but the specific store front is unlabeled and was almost impossible to find. The truck also had a giant metal plate missing in the bed that was open to the road,I had to put plywood over it so rain water wouldn't splash up and soak all my stuff, or worse, things inside falling right down on the road. Terrible experience from a particularly terrible rental company.
Marcello Di PaoloI booked for shifting my stuff from Toronto to London way in advance with a drop off option in London. They threw me under the bus last moment, changing my order to have the truck returned to Toronto instead. was a double journey for me. very disappointed with the experience.
Sahil GargNever ever ever!! This employee of yours is the worst. She came 40 mins late then she changed my bookings according to her, as i was already 40 mins late i rushed to do my work with the uhaul and then after finishing my job i returned ur uhaul back and she gave me long bill, showing things that i never even opted for or informed about. I need my refund back plus compensation for 40 mins waiting.
Jay Rakeshbhai ParmarTerrible terrible condition of equipment in terms of cleanliness . It was smelling really bad with lots of dirt and grime on seats. Had to open windows to be able to breathe.
SINGH DILJOT