The App could not find my location and would not work correctly with this location. Everything else was fine.MICHAEL D.
Trailer Rental & Towing in Findlay, OH at Lisa's Shabby Chic Boutique LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Findlay, OH 45840
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I first ordered this U-Haul I did so online and then I did the mobile pickup or whatever it's called the 24/7 thing and it hadn't come across the local owners computer or anything and she had to search for either my reservation number or whatever and so that was a little irritating just because I was trying to get in and go but she was spectacular regardless.Christopher F.
great service much much better than last time I rented in Lousiana (Monroe) or in Ohio (Ada)Robert K.
Very unhappy about my rental will not come backAnnette O.
The app experience wasn't great. It was telling me my 20' reservation had expired and had to end up getting the only truck available which was a 10'.Lorrin O.
I cleaned the truck and I was still charged a feeCHARLES B.
Arrived at 8:50am and was finally able to leave around 10:30. The same truck number was booked for two people at 9:00am. We had to wait until the store opened at 10:00 to fix the issue. The person was very good about Resolving the issue, but we were late at our final destination, which caused moving help problems.Mark M.
The app was not working. Pick up took an hour. Drop off took 55 minutes. I waited on the phone for 30 minutes for someone at U-Haul to answer the phone. The truck leaked water and ruined some of my valued things. U-Haul gave me my final bill at drop off then increase it slightly, even though they promised that the bill was exact and would not increase. We had to put keys in mail slot at drop off because guy at shabby chic took the lock at pickup because it would not work. U-Haul promised to contact me on Monday regarding my items that got water logged from the leaking truck to make it right. I heard from no one! And they still increased my bill. I will NEVER recommend U-Haul to anyone! And I will never use them again. I will make sure that no one I know, or am associated with, uses U-Haul. This was the most miserable experience I have ever had with a company.Paula J.
The staff was pleasant and friendly. The location is easily accessible and had the exact equipment I needed. They were open on a Sunday for my rental, which was ideal, and were flexible on the return. Would definitely rent from here again.Timothy L.
Great customer service!Katherine M.
Your online system sucks. Had to call it in. Then got emails telling me to call a different place and they didnt even know about it. Didnt get the trailer I wanted. Which was and wasnt a problem. Only half the lights worked on the trailer.Robert A.
GREAT PLACE TO RENT AND FRIENDLY STAFFTREVOR B.
Lisa is awful nice. Very helpful and kind. The best experience with a rental company I've ever had. I'll be recommending all to her from now on. Thanks Lisa!Vicente R.
Lisa made everything work quickly and easily. Thanks Lisa!Mary Jane T.
The website indicated that I could purchase a 7000lb Resse Hitch at this store for $24.95 when I picked up the Trailer. However, this location sold NO equipment as listed when I reserved the Trailer. This location ONLY rented Trucks and Trailers and sold none of the items also needed. I was required to go elsewhere to purchse the lighting adapter and the Resse Hitch w/2' ball for more than I anticipated. IF I would've known the items I needed where NOT going to be available at this location when I picked yp the trailer I could've shopped around and found a better purchase for the hitch and lighting adapter than I did.Ronald M.
Nothing you were wonderful!Donnel R.
Nothing. The host was excellent. She was very friendly and processed our order in a timely manner.HENRY M.
Nothing went greatJeffrey S.
Office was clean and inviting. This location was easy to find.mark M.
Very friendkeith S.
Hadcs very positive experience with the pick up location. Staff was friendly and helpful.Grady S.
Not very clear on where to drop truck off. Was also told on my app that we owed $418 for the truck because we traveled 981 miles, not true. We traveled maybe 40-50 miles and we got 30 free miles because we had to pick up the truck in Lima. Not a great moving experience so far.Trent R.
Excellent Customer ServiceRoxann M.
Have some gas in the tankDave S.
Very professional and accommodating.James W.