I was delayed over half an hour because they forgot to put the key in the lockbox. Had to call support and hold for a while, then support had to have someone else call me to help, so I had to wait longer. Then they gave me codes to all of the lockboxes but no key in any of them. I was working with a short time frame so this really put me behind the eight ball. Very frustrating. People make mistakes and I understand. But it seems I should mention this as it will cause me to not rely on this location again, I'll look for other nearby pickup spots simply because I don't trust things to work out right unless maybe it is during the day when they are open.
KEVIN BENDER
Folsom Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Folsom, CA 95630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Thanks for all your help, nice to know you can make things happen.
Albert RamirezThese guys are great. they came through for me twice when other vehicle vendors cancelled at the last moment due to vehicle availability.
Arne EastlundExtremely pleased with the service and equipment, I will be back.
Stan AdgeExperience was stress free
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