I was given a truck with a hole in the ceiling. It rained while driving to Pittsburgh and a bed mattress got soaking wet. I will file a damage claim. Next...while driving on the highway, the hood of the trucked started lifting which scared me tremendously. This happened many times until I could pull off the highway to inspect. The two clamps that hold the hood of the truck in place were NOT secured. I AM REALLY PISSED OFF ABOUT THIS AND THE GREAT RISK INVOLVED FOR MYSELF AND OTHERS. Lastly, I booked a truck online at a specific location. I even called that location 2 hours before pick-up to confirm the truck was there....I was told the truck was there. I arrive to be told there is no 26' truck at that location. And on top of that...the attendant says her reservation online showed me renting a 20" truck and it was round trip. When my document and booking clearly stated it was a 26' truck one-way to Pittsburgh. I then had to drive to another location. The only good experience was the truck drove nicely. Josh Capon Cell: 240-447-6306Joshua C.
AR Wireless & Multiservice LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gaithersburg, MD 20879
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I've used this location repeatedly because of their personalized approach the customers services. I can't recommend it enough.ABDULKADIR H.
Horrible customer service. Owner not there. No parking Staff bothered my family CONSTANTLY as I was getting the gas into my truck as they waited for me. Access was HORRIBLE. NO PARKINGDaphne H.
The truck looks dirty in the back it took me 1 minuto use the broom o he 20' truck, i had to ask for the blankets (they were clean)Luis Felipe L.
The people responsible for the business should be on the property not yelling at customers for making a reservation when they decided there day was over and they want to go home. And a Indian family lived I. This location with bugs crawling everywhere I won't be back!PHILLIP S.