My card was overcharged over 200$ and i am not happy about it. If that charge isnt reimbursed i will be calling to see to it that it gets reimbursed immediately. I paid 213 on the day upon taking the truck. The total came out to be 426. My card should have only been charged the remainder due to the prepayment. Any suggestions or advice on how ro recover that money would be greatly appreciated. Thank you for your time, other than that my rental experience was satisfactory.
Jarred M
AAA Loans LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Garden City, KS 67846
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was dirty and old. Steering was loose and lights did not work
Nathaniel HI did return the trailer late, it was 9:42 friday night when it was returned. I guess by returning it 5 hours late i get double charged even when there are extra trailers the same size for other customers in the lot. It’s not like it’s lost revenue for u-haul for someone who drops it off after hours. I was charged $27.18 two times on my credit card. Please help me make sense of it. Thanks from Randy Snodgrass
Randy SAbsolutely terrible. First trailer had one tire that was wore well past the wear mark and had a shake to it. After arguing with the owner he changed trailer to a different one that had 3 inches of mud on it and refused to clean it. I have pictures of trailer when I picked it up. I do not recommend this place to anyone that has to haul a trailer out side of 10 miles.
Shawn DI just dropped the trailer off on a Sunday when it was not open. The lot to drop off was big and easy to park the trailer. The online drop off procedure was easy, however when I tried to upload the pictures it kicked me out and left me hoping that the checkin was done ok. It was so I guess all went ok.
Gary B