I doubt I will use uhaul again after this experience
LEE B
Best 4 Less
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Atlanta, GA 30318
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Customer Reviews
- 1.5 Average Customer Rating
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Elongated pickup process
Quinterrius DThis was the worst u-haul experience I've ever had. The app works terribly. I kept getting "internal errors" and it took forever to load anytime I clicked a button. It didn't make things easier when the convenience store guy had no way to help me. It took 3 times longer to pick up AND return than it should have. I almost walked away from the reservation. I will not be using this app again.
Connor FUhaul messed up my reservation and sent me to the wrong location where I ended up dealing a complete jerk and that set us back about 3 hours and we ended up having to drive through what felt like a hurricane and we could have easily have lost our lives driving in that condition and weather. Negative stars from me.
Tamila KThe person working the building did not know how to check in the U-Haul, so they called somebody. They then told me to just use the mobile app to check in. The inside of the building smells like cigarette smoke because there's some kind of gaming area in the back and there were multiple people smoking in the building. I had to hold my breath while I was inside the building, and my wife commented that I smell like cigarettes after I got back in the car.
Alan S