A couple of different issues: I had a car transport and truck. I returned the car transport on time and the truck late, but was charged for both being late. Additionally, I was charged for 8 gallons of fuel and a service fee after I had filled it to the same fuel point as when I picked it up. The frustrating part is I got fuel from their gas station when I turned it in. These mistakes cost an additional $68. I will consider a different rental company for my next move.
Austin S.
Tommys Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goldsboro, NC 27534
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was great with easy access to the truck. The staff person (woman) was very nice and courteous with an awesome personality! Mobile pick up was crazy easy. Return was a breeze as well.
Crystal S.Very rude people and unprofessional
Brooke M.Phone calls to customer service exceeded a 30 min wait time each time I called. Location said I needed to pay first. Called uhaul to pay they said I did 24/7 pickup and I'd pay at pick up. When I got there to pick up said I needed to wait for location to open. Then when location opened we had to do the process all over again.
Dawn W.Please listen to the customer, and type in the computer the right info , please be careful with the information because I ended up paying a lot of money for a dealer mistake
LUIS R.