I arrived to the location and when I went inside to speak to someone, he told me they didn't have ANY of the equipment I had reserved. After a while of being on my phone to complain to U-Haul, he tells me that they have the appliance dolly and the furniture mats. The furniture mats were dirty and wet, having just been used. When I spoke on the phone, I spoke to someone named David, who was amazing, and then someone named Mark, who was a complete asshole. Am never renting U-Haul again after this.
Francisco D
Sonomax Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenpoint, NY 11222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Sipp AThey charge me 3 more days, they are scammers!!!!!
Gabriele CI asked for a receipt of my total charges, they said I would be emailed the next morning , I was not, I contacted U-Haul told them I had not received a receipt, I still have not heard back from them, maybe they’re waiting for me to go into the account that they forced me to make just to get a rental and I can look for it there, I’m not sure, or you can just email it to me like you said you were going to
David PHad one problem, When I appeared at the pickup location. The computer link to the affiliate went down for twenty minutes. Also, when I make reservations the nearest pickup location listed is not the nearest.
ASA R