It's not ok to give the customer the wrong dolly, without at least changing the contract. I would have gone to another location to pick it up. When you load a truck an appliance dolly makes the job way harder if you need a utility dolly.STEPHEN D.
Monarch Auto Sales
(U-Haul Neighborhood Dealer)
Greensboro, NC 27407
- Mon–Fri8 am–6 pm
- Saturday8 am–4 pm
- Sunday8 am–11 am
- Free towing inspection
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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as if moving isn't already an hassle, i requested with my truck a dolly to transport a washer & dryer. the location stated they didn't have any dollys available & to drive to another location to get a new one. my trip was over 40 miles outside of greensboro, that wouldve be an inconvenience to me to drive to another u-haul location for a dolly! i might as well cancel my reservation & go to the location that has the dolly. The crazy part is i reserved this u-haul with the dolly within the first week of march. how was this not available to me & i made reservations ahead of time! not only that, if you'd like to leave your car at the location you'd have to perk up the road & down the corner. like chile, i've used a u-haul service before that was more efficient & easier to work with & they handled everything electronically!Kira R.
Explain more clearly about the deposit required. The large debit on my card was upsetting. I am watching my account closely for the return of most of that money. I was not expecting this. Caught me by surprise.LAURIE T.
The service we received was great and expedient. There was no hang ups or hurdles to overcome.Justin S.
I was charged for something I didn't even get in my truck...James W.