Don't charge $100 cleaning fee for a dirty floorboard. The U-haul dealer is charging too much for this service. The dealer was not at the location at 1:29pm to take possession of the rental. I will be disputing the charges unless the cleaning charge is credited.
Daniel F.
In And Out Tax & More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gretna, LA 70053
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Learn some compassion and understanding!
Kyle S.I hate how they did me at this location. I had to self service myself in to a truck and they gave me the wrong truck and size they charged me $99 for the truck and another day on my rental after I was told that I can keep it for 24 hrs cause they made a mistake on my rental. The location manger is very rude and keep hanging up the phone in my face and was getting smart day that they gave me the wrong truck and that I needed to bring that truck back when it wasn't my fault that I had that truck and not my truck I ordered from the jump. So I might not be renting with y'all anymore cause I got treated wrong when it wasn't my fault. I had to put in 3 code for the lock to get the key and I didn't like what was going on. So I don't want my people to go through this with y'all like y'all did me
Sharon J.Checked hours and scheduled pickup appointment on-line. NO ONE BOTHERED TO SHOW UP AT THE LOCATION! Call center person not only extremely RUDE and DISRESPECTFULL but hung up on us.
Dan B.They staff was so helpful this was the first location I've rented from where I didn't have any issues. In addition I didn't have to hookup my own equipment. When I go to the big locations they be so busy I usually hookup my own equipment. The lady said oh no that's my job. But being a man I wanted to help but she wouldn't let me. She also offered my water. I will always return to her.
clint W.