My wife and I recently purchased a piano in Roane County and needed a U-Haul to get it home. We ended up renting one from Fowler's Furniture and Self-Storage which was very friendly and helpful. I would do business with them again, without question. However, the rest of this review is not about Fowler's; it is about U-Haul in Roane County. When we used the internet to look for U-Haul locations several were listed. When we attempted to find the locations listed on the internet we could not find them. One location had a number of rental trailers in a lot next to a convenience store that had nothing to do with the trailers. The person on-duty in the store said there was no longer an active rental business at that lot and he could not remember how long it had been since the business closed. None of the trailers were secured to anything and anyone who wanted to could have simply hooked one up and driven it away. I guess they were free. I didn't want to go to jail so I pressed on. The process of finding an actual U-Haul establishment in Roane County is like finding a needle in a haystack despite the number of listings for stores found online. We had driven from Northern Anderson County and were almost convinced that we were going to have to drive to Cumberland County just to rent a simple small trailer. Shame on you, U-Haul. Is there not a middle school somewhere near you where you can find child who is computer literate and pay them to update your online presence with accurate information. If I were rating Fowler's Furniture alone I would have awarded an outstanding rating, because the person who assisted me was truly outstanding. Come on, U-Haul. Find a smart 12 year-old and get your stuff together!
Charles P
Fowlers Furniture & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harriman, TN 37748
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The customer service was phenomenal. I'll definitely use them again
dianna dGood service
hung pnothing
kenneth fI have no suggestions.
Craig B