Incredible customer service. The owner was so kind and personable, the pick up was super easy, and everything was ready when we got there.Alsy H.
Trailer Rental & Towing in Healdsburg, CA at Vine & Branch Nursery Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Healdsburg, CA 95448
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Awesome service! Very personable crew. Thank you!!ðŸ˜ŠMARLA W.
The transaction was smooth and the people are friendly and helpful. Thank you for your help!Michael S.
Super kind employees, quick check in/check out. Excellent location. I will use from now on always! Thank you.Matthew F.
Excellent Service!Martha S.
They were very friendly and a quick and easy transaction!Casey S.
Beautiful facility! The owner was so helpful! She called in advance to confirm the details of the return. Excellent Customer Service!Sammie S.
Everything was great and excellent customer service, thank you!Nathan C.
Air conditioning needs to be charged or repaired. Did not work and the temperature was over 100 degrees. Made the drive pretty uncomfortable.Susan R.
I have already recommended them.DOUGLAS R.
Easy access and friendly. What better place to rent/drop off than a nurseryAnthony M.
Very nice people. Please have more auto transport availability. Thanks, ToddTodd M.
I was unable to check out my truck on line but the representative was present and able to check me out manually. I would recommend fixing the glitch to upload pictures on the app.Ernest O.
Great experience. Location was super nice and the customer service was incredible. I will go out of my way to use this location any time I need to rent a truck.Robert P.
She was very helpful. Great experience!Scott A.
The location is fine, but there were a couple of things to improve. One: I reserved 24 blankets, only got 12. She adjusted the billing, but I needed 24 blankets. Two: The air conditioning didn't work. When it's 96 degrees in Texas, you need the AC to work. I called customer service a couple of times, but they just said that maybe a credit could be applied after the truck was returned. "Maybe" is a tough thing to deal with. On the third try, they wanted me to get service during the day, when I was driving. They finally suggested that I should call when I reached my stopping point for the night. Since it was 11pm, and I only had 6 hours left, and I was tired, I didn't call for service. They have since denied any credit, since I didn't let them fix it. I have suggested giving credit for the days before the final stop, but have not heard back at this point.Vince M.
Plenty of mud in cab at pick-upcharles S.
Awesome manager at this location, good turn around spot too.Timothy W.
UHaul is not their primary business, but they open early, and the employees were friendly and professional.John C.
Somebody from corporate needs to call me immediately to resolve some of the most deplorable service I've ever experienced in my lifedavid T.
All perfect...Rory M.
Its difficult to turn the truck around in this dirt n gravel yard.Richard D.
Very professional and helpful. Thank you!Beth P.
Let customers deal with individual locations instead of your customer service center in Arizona. I originally scheduled a rental of a trailer at your Santa Rosa location. 3 days later customer service said that they overbooked and sent me to a new location in Rohnert Park. I was supposed to pick it up at 9am now 12:30 still no trailer so they rescheduled now for Healdsburg 30 miles out of my way. I got there took almost 1-1/2 hours to pick up the trailer finally left at 1:45 late for appointments and went way out my way to rent a trailer. At 3:20 pm Santa Rosa called and asked if I was still needing a trailer. Well your customer service center is horrible.DAN G.
Baxter even opened right after the Sonoma fire and used a generator so that I could come and pick up the trailer. Thank you so much.Alexis V.