I was assured that there would be someone there to assist me with hooking up the vehicle tow trailer to my RV and that was a lie. U-Haul was aware that the location was not an affiliated one therefore would not have a person there to assist. I'm a senior citizen traveling alone and had told them that I would need assistance. Luckily, a friend who was with me to help with the car transport was able to do it. I don't know what I would've done otherwise. There wasn't an option of going to another U-Haul place because none of them had vehicle transport trailers and U-Haul doesn't move anything from one location to another. To improveâ€¦be honest! And use a little of your corporate profits to hire people to transport equipment.Mary K.
Free Up Storage
(U-Haul Neighborhood Dealer)
Hixson, TN 37343
- Mon–Fri9 am–4:30 pm
Special Operating Hours
- 3/24/2023 - 3/31/2023: Closed
Services at this Location:
One-Way and In-Town® Rentals in Hixson, TN 37343
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Trucks for Sale
We have the largest selection in the industry!
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The person in the office was fabulous. We couldn't have loved her moreMarc S.
Vehicle was not at where I was told it was had to drive another 1/2 hour awayEDWARD G.
I dropped off large trailer at this location. I was told to park it next to a dumpster they would come around back. I did what was requested and chalked the wheels. When the lady showed up she asked if everything was ok. I said that I need the leverage bar to remove this large trailer from the hitch. She said that we done have one. What? I've never seen any uhaul employee hook up or remove a trailer this large! Well, ok maybe you could possibly help, an we could together get it off. She promptly informed me, they don't allow us to touch anything. What? I've never had a job where I wasn't supposed to do anything. This was like Walmart self checkout, I do all the work, someone else gets paid. Question, if I do the work, remove the trailer and get hurt am I entitled to workers compensation. I am working for uhaul, and if the real employee can't do the work, because of safety concerns, why would you tell an man over 60 to remove the trailer by himself. She did say I could drive it to another location after I had already removed the safety chains an wiring. I have rented these large trailers many times. This was certainly below the standards of uhaul. This whole experience was an accident waiting to happen !John C.
Lisa was very friendly and helpful. She answered my questions and got me on the road. She made the pick up easy.Wilburn F.