I was charged for an extra day, even though I returned the vehicle the same day I picked it up .. not sure if I'm gonna be reimbursed for it.Eseil H.
Trailer Rental & Towing in Houston, TX at Aa Exhaust Systems
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Houston, TX 77015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.0 Average Customer Rating
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Personnel was not only not helpful and unknowledgeable, but were also extremely rudeClyde M.
Besides a system issue that would not accept my card when there was plenty of money, the experience was great. I'm still waiting for the credit back to my card when I paid cash for the transaction.Daniel Q.
Keep up the good workBrenda D.
This location did not have the two dollies I needed so my bill was adjusted. Ok, good. Obviously i needed the dollies & found another Uhaul that carried them. My contract was for a flat rate for 31 miles. Well, I went over those miles thanks to no dollies & part of the freeway being shut down. I have called customer service twice to alert them of this inconvenience. They informed me they cannot make any adjustments until everything has been checked in. So, this customer will have to call customer a THIRD time for my final bill to be adjusted over some damn dollies!Willie T.
A larger sign for name of business.Joel M.
I attempted to drop-off at the I-10 at Uvalde/Market Street and the personnel (2 men on evening shift 11/16) were very unfriendly, unresponsive except to tell me to drop off at any location except theirs. I asked where I could drop off and I was told to call on my phone and find out. I will not deal with that location again.David S.
Excellent customer service but wrong equipment, they didn't have what I reserve online.Javier C.
Refund my money for wasting my time.Jonathan S.
Noting everything is goodCesar G.
Truck was smelly not swept out parking lot muddy and lots of pot holes.ericka T.
I am not happy with my experience and the charges incurred. I wasn't told I would have to pay for mileage I thought it was a flat rate for useage if the truck and filling the the tank back up. I am going to file a claim regarding this issue. I wasn't happy!!!!!!!!!!Sara M.
The agent did not do a walk through with me before taking the truck. Also, he did not verify the mileage on the truck with me before taking the truck. I returned the truck before my time was up with more gas in it than when I left. The agent then charged me for 60 extra miles when I only used approximately 24 miles (when I reserved the truck, I said I would use it for about 30 miles). I immediately called U-Haul to complain and got a ref # and was told a representative will call me within 72 hours. I am currently waiting on that call. I would not use this location again and I surely will not recommend this location to anybody.Whitney C.
never a bad experience with Uhaul. ThanksdidoMario S.
Very poor service they play games with the miles driven Happen to another customer front of me charge more miles then driven We were not happy at all Your are more then welcome to call me at 2815743333Fadi H.
Attendant didn't know what he was doing, took 45 minutes to get truck, put in wrong destination and agreed price. Total mess up. Called 800 number, girl was rude and unaccommodating, best experience was where I dropped off truck in Livingston. Knowledgable and helpful attendant.Trish E.