Nothing. Uhaul agent was friendly and helpful and pleasant. Thank you.
Trailer Rental & Towing in Indianapolis, IN at U-Haul Moving & Storage at Michigan Rd
Moving to or from Indianapolis, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Indianapolis, IN 46228 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Indianapolis, IN
Cargo trailers in Indianapolis, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Michigan Rd!
Utility trailers are perfect for towing large or oversize cargo in Indianapolis, IN 46228. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Michigan Rd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Indianapolis, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Indianapolis, IN online today!
Trailer and Towing Supplies
Better customer service
Provide a CLEAN TRUCK. Professional staff who aren't wearing do-rag and pants hanging off their butt, whom greet you with a genuine, warm, and meaningful smile and offer you a genuine thank you for choosing to support them and/or their family by spending our money at Uhaul.
I ordered my truck online. When I got into the store the general manager was the person I spoke with. She stated that the truck was not available and she does not know why it lets you reserve a truck that were all booked. I left the store. Later that day, a little after noon, I received a text that stated my truck would be ready at 12:45pm. The manager called me and asked me was I picking up the truck shortly after the text, I said yes. I was busy so I made it there by 1:50pm. She stated my truck was given away because they give us up to 1 hour to get there, in which she did not state on the phone when she confirmed my reservation. I also reserved my original reservation for 24 hours. She told me I could not keep it that long and must return it by 9am or call her at 7:30am and see if I can extend it until later because my truck was given away. I was frustrated being busy, making multiple runs to uhaul slowed my day down, and my customer service was poor. She really gave me short statements, no information that was helpful, and uhaul made me waste a lot of time.
Rented online, charged for two dollies, at online check in confirmation at site, was told â€œwe ain't got no dollies, I'll remove the chargeâ€. Staff then proceeded to double charge me for not inly the dollies, but ALSO for my truck rental and miles at return via online return. What a joke this place is, incompetent management leads to incompetent employees-clearly the case here. Dirty truck bed, broken window crank on drivers side. Could not rate this particular facility any worse. Still working to receive credit to my checking account for double charging.
Make the contactless pickup option actually contactless. The key wasn't ready on our van and I waited almost an hour in line just to get the key and the CSR I had to speak to was rude and unhelpful. I'm immunosuppressed and was excited to not have to encounter other people and I ended up in a line of about 15 others with no other option. The van also had low tire pressure and barely had enough gas in it for the 40 miles we drove it.
Friendly staff. Quick experience. Would definitely recommend these folks
I believe the one girl was the manager, she was very helpful, polite and kind. The other girl needs an attitude adjustment, she didn't want to help, she seemed like she was being forced to be in work. She was also very rude.
Someone wrote down the incorrect milage either before or after I picked up/dropped off the truck. I was subsequently overcharged by about $100 and have yet to receive a refund.
Excellent desk service and help getting the trailer squared away on my vehicle. Appreciated!
They gentleman who helped us out when we arrived was great. He hooked up our trailer And did a great job. We unfortunately didn't get his name, but he had long black dreadlocks.
Continue to be the best customer service to all human being human being.
The truck was fine except for the passenger side mirrors, which kept flopping around. The staff member at the Michigan Road location was GREAT. However, they didn't have a dolly for us--which I had reserved--so she nicely called the Layfayette Road location to check if they had a dolly for us. They did, but then when we went to the Layfayette Road location, they refused to rent it to us, because we hadn't reserved the dolly SPECIFICALLY with the Layfayette Road location. This was ridiculous, and different than what the staff at the Layfayette Road location said on the phone when the staff from the Michigan Road location called. So our trip to the Layfayette Road location was a waste of valuable time on a busy moving day. Plus, I had to take additional time--and money--to buy a dolly at Walmart. We NEEDED the dolly--and had reserved it--for the move. I called to complain, and spoke with a very nice customer service representative who said someone would call me. No one has called yet. I want U-Haul to reimburse me for the $55 (I think it was actually a few dollars more, but I'll check my receipt) for the dolly I had to purchase, and for the wasted time.
The truck had some serious mechanical issues
Agent was too young and could never not correct the mileage issue.
Hassle free. Will rent from this location again.
The pickup I rented was filthy !!! I'm not sure if it was even wiped down from the previous renter. Y'all really got me on the mileage fee. I had no idea that would appear. The facility and the staff were all very young and capable, but I felt blindsided with the total amount due. I said I wouldn't recommend this location but I will but I'll defiantly tell them not to leave before the contract is explained and the vehicle is clean ??
Great customer service
Nothing! The customer service agent was incredible! She was also training a new associate, and the depth of her knowledge was obvious. She knew the business inside and out, as well as knowing everything about what I needed to connect the trailer to my vehicle.
Very nice customer service.
I Had a horrible experience renting a truck from Uhaul. I Rented the truck at 6014 Michigan Road in Indianapolis. The Truck was really bad, it had a bad smell inside the truck, the seats were uncomfortable, it was shaking while I was driving, and the air conditioner needs maintenance. For the price I paid for the service I should have decent equipment and I had something different than that. Plus on the day I was scheduled to pick up the truck, the guy was late 45 minutes to open your business, as a result I had to wait for him and I had a delay on my day. I hope these things can change to make your business better.
Although I would recommend it when we went to pick up our truck at 7am (when the store opens) no one was there. We had to call the 800 number to have dispatch to get a hold of someone so I did not receive my truck until an hour after my appointment. But clean condition and the equipment was great. Just the service needs to be worked on.
Not the location I requested
Continue to give the best customer service as you do!