The cigarette smoke was terrible, I could hardly breathe. Truck was not well maintained. It needs a frontend alignment.Chuck F.
(U-Haul Neighborhood Dealer)
Irvine, KY 40336
- Mon–Tue11 am–5 pm
- Wednesday11 am–2 pm
- Thur–Fri11 am–5 pm
- Saturday11 am–2 pm
Special Operating Hours
- 6/9/2023 - 6/20/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Irvine, KY 40336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Only one elderly lady there and no one to help hook up trailerKelly D.
No one was there for the pickup. There was one trailer there in the lot and it was the right size. So, I hooked it up myself and drove away since I had already paid online. The trailer itself was very old and worn. luckily it made the trip.Gene S.
At drop off location needs to be more noticeable the drop box was on the fence behind some uhauls that was parked blocking the view of the box. And we was at the drop off location but could find where the office was when we asked people from the area they told us it was at a distribution center when we went there they said the person over it wasn't in the office and sent us back to where we had came from. While talking to the lady there she walked away from us while we were talking to her. Then the next day when we called about our refund that same lady answered the phone. We ended up having to call that same place 4 times and everytime we called she had something different to say. Finally when the guy over it go to our contract he sent an email stating what was taking out of our deposit one of them being over mileage,but if we wouldn't have had to drive it to the distribution center and then back we wouldn't have went over it. So now it being almost 2 weeks later I'm still waiting for my deposit because they have to send a check in the mail.Jamie S.
Everything was ready as scheduled. Highly recommend them. Thanks for being there when we needed it..pam C.