Trailer Rental & Towing in Jacksonville, FL at M&A Food Mart
(U-Haul Neighborhood Dealer)

120 reviews

4211 Moncrief Rd   Jacksonville, FL 32209

(904) 636-9594

Location Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(904) 636-9594

4211 Moncrief Rd
Jacksonville, FL 32209

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Jacksonville, FL 32209

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

120 reviews

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Write a review
Rating:
1.0

Horrible customer service when it was time to pick up truck then does not want to give deposit back and is now charging fees worst company ever

Alexus M. 
Rating:
1.0

I waited 40 mins from my pick up time. No communication at all

Nathaniel G. 
Rating:
1.0

Better service to the customer

robert Y. 
Rating:
5.0

Good people

Shanteria R. 
Rating:
4.0

The truck was driving like it was gone cut off. I believe it needs a tune up or something

alneisa W. 
Rating:
3.0

Okay

Shirley T. 
Rating:
2.0

Dangerous Location

ROBERT B. 
Rating:
1.0

The uhaul was FILTHY and was also left on e I had to put gas in it to even drive it!

NIKERIYA T. 
Rating:
1.0

On the other day I looked at my bank statement and it showed that they was drawing out $91.?? And then my daughter called me on the next day and say they was charging my card $3??.??, I go on there and I see $231.??. What the hell is going on. I sweep that truck, put the gas above where it was when we had gotten it, and I return it before the time, so why so damn much. This is a rip off

Charlettia W. 
Rating:
1.0

This is the SCARIEST place I have ever been to rent from uhaul . Not a safe place to be. Trailer was full of trash and someone has been sleeping in it and it smelled of urine. I returned the trailer @ 4:30 pm the day before it was due back and I still don't have a email of my return yet. Dwayne Kelly

Dwayne K. 
Rating:
5.0

Very accommodating

Lori S. 
Rating:
2.0

Explain in complete detail, what exactly will be charged if you do so and so.

Thaddeus H. 
Rating:
1.0

I drove past several other uhaul locations to get to this one that had several homeless people watching me return the truck. I was also charged additional to drive more miles past other spots. I shouldn't be charged to handle U-Haul's logistics.

Nicholas O. 
Rating:
1.0

Shady, dropped off. Gas tank full, no problem. Get phone call 2 wks later from my credit card company. Someone From that store tried to charge the credit card that I had used to reserve it $767. Regional manager advised it was an honest mistake and had never happened before. Based on the reviews here and in Google It most definitely has. DO NOT USE THIS LOCATION.

LISA T. 
Rating:
3.0

Area is pretty sketchy, but the people were super helpful

George E. 
Rating:
1.0

Location was pitch black and unsafe. I did not take the trailer and you still charged me. Twice. I called and emailed and was told I would not be charged. This was a lie. Now I cant get anyone in the phone. Never again will I use Uhaul.

Tamarin T. 
Rating:
1.0

I've used this location 3 times and every tome there was an issue. The owner/who ever rents the out the U-Haul is never there. When the time comes for pick up it takes them at least 2 hours before they respond for you to get the U-Haul. Now the last time that I rented from them they gave me a U-Haul on E and I brought it back on E now they're saying I owe $28 for gas and I never signed anything stating how much gas is in there. I am very dissatisfied and I will not be using this location again and I would not recommend this location to anyone.

MICHELLE J. 
Rating:
2.0

I was charged two days when I only had the car trailer for 5 hours no receipt or anything will no longer use u haul

TAYLOR M. 
Rating:
1.0

This was the worst experience ever they lied to me saying i was going to pay a flat fee of 79.80 they end up charging me 179.30. I was advised that they didn't charge for the mileage. I was told to come and get it from the Norwood location and drop it off there turns around I had to go on moncrief to a store where you have to stand outside to do business. I'm highly upset I was lied to and overcharged.

deshauna R. 
Rating:
1.0

no contract was sign no gas in truck I was a driver to take truck to the person who rented the truck

ronald F. 
Rating:
1.0

The only reason I came here is because they have 24/7 uhaul rentals. The customer service is good but the man was not there when I got there and I had to come back. The area is so bad at night and it was so many people scraggling around the store it was a bit uncomfortable but the process was quick and easy.

Tammi D. 
Rating:
4.0

It was very difficult to even locate the door to get inside and start the rental process. Had to be let in by a delivery guy that happened to be there at the same time. Additional information before hand would have been helpful.

Daniel H. 
Rating:
2.0

Train the store attendee to handle the uhaul trucks, having to wait while he gets in contact with the person who handles your vital information and sending pictures of your id over their cell phones is extremely uncomfortable. Not to mention them having to run your card info over the phone. I wasted an hour there.

Tuesdae F. 
Rating:
3.0

Tell them to work on there customer service. Speaking to people very rude

Alina H. 
Rating:
1.0

This was the worst experience ever.i will never rent from this place again....

Rhamisha S. 
No reviews have been submitted for this location.

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