It is not an actual business location and phone numbers provided for this location do not ring to Uhaul or any representative for Uhaul but a random person. Equipment was dropped off clean and on time the next morning with the Rep not there and took pictures of equipment with time stamps before leaving. Rep charged me for 2 days with a 3:15pm drop off when equipment was dropped off at 9:29am. Was on hold with customer service for 30+ minutes before Uhaul picked up to reverse my bill in which she could not reach location either with the numbers they had on file. Shady location and business practices at this location. Do not recommend at all.Jonathan O.
Splash Once 10.0 LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Jacksonville, FL 32211
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- 3.5 Average Customer Rating
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David at Surface Prep Supply, 2619 Phillips Hwy was amazing!! After I was assigned to the incorrect place and was never sent an email to confirm the correct location. He followed us to the correct location to ensure everything was taken care of. Thanks for all your help! After we made it to the correct destination Corey was there to help me get into my rental van. He was very polite and efficient in making sure everything was correct for my rental and that the information that was provided matched. Thank you for helping me with my stressful day!Heather O.
If U-Haul rep leaves before drop off time, makes no sense to have a late drop off timeSydnee B.
None of my equipment came with the truck. It took 3 uhaul locations for me to get what i needed. It was not the atlantic locations fault; when it was scheduled via phone they didnt get a location with a truck my size or any equipment i asked forNicholas W.
I returned 2 days before the deadline and no refundOrestes M.